25 NOV 2020

On the occasion of completion of 3 years of UMANG App, Shri Ravi Shankar Prasad, Minister for Electronics and Information Technology, Communications and Law & Justice unveiled the newly instituted UMANG Awards for Partner Departments of Centre and States based on average transactions in the past six months across all services. Employees’ Provident Fund Organisation (EPFO) has been conferred with Platinum Partner Award for registering more than 25 lakh transactions on UMANG App.

As majority of EPFO members are from the socio-economically disadvantaged sections, an accessible and affordable solution was needed to reach out to crores of subscribers. Considering the popularity and ease of usage of internet based devices like smart phones, Kaios feature phones, tablet and desktop, EPFO aimed to harness the potential of UMANG app to enable easy and round-the-clock access to its services, especially to the subscribers residing in remotest of locations. This led to the launch of EPFO services on UMANG.

Using UMANG App, EPFO members can access 19 different services of EPFO on their mobile phone. A member can view passbook, activate UAN, raise claim, track claim status, apply for scheme certificate, seed aadhaar with UAN, update JeevanPramaan, register grievance, search establishment, get office address etc. For availing these services an aadhaar seeded active UAN (Universal Account Number) and a mobile number registered with the EPFO is required.

UMANG App has been a big hit among EPFO subscribers enabling them to utilise services in hassle free manner from the comfort of their homes even during COVID-19 pandemic. During the current financial year from 1st April to September 2020, a total of 7.91 lakh claims have been filed by the members on UMANG App. UMANG has enabled members overcome the mobility restriction induced by COVID-19 pandemic in accessing services and thereby reduced the need to physically visit the offices of EPFO.

EPFO’s services have been the most popular on UMANG app. Of the 42.63 crore hits the app has clocked from October 2019 to September 2020, 37.93 crore hit pertained to EPFO’s services. With 88% eyeball on UMANG, it may not be an exaggeration to claim that EPFO has been a key driver of UMANG’s popularity.

By facilitating simple and effortless access to its services from a single mobile app, has been able to bring a major shift from e-governance to m-governance giving power and convenience in the palms of its members throughout the country. UMANG app has emerged as a crucial tool for EPFO to provide Nirbadhie online, seamless and uninterrupted service to its members.

PIB

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EPFO Introduces ‘View Pension Passbook’ Service for the pensioners through Umang App

03 MAY 2018

Employees Provident Fund Organisation (EPFO), which is providing a host of e-services for its stakeholders, has now introduced a new service through ‘UMANG app‘. On clicking ‘View Passbook‘ option, it requires PPO Number and Date of Birth information to be entered by the pensioner. After successful validation of the information fed, an OTP will be sent to the registered mobile number of the pensioner. On entering OTP, ‘Pensioner Passbook‘ will display the details of the pensioner like Name, DOB along with last pension credited information. The facility to download the financial year wise complete pass book details is also available.

Other e-services of EPFO already available through UMANG aap includes Employee Centric services (View EPF Passbook, Raise claim, Track Claim), Employer Centric Services (Get remittance details by establishment ID, Get TRRN Status), General Services (Search Establishment, Search EPFO Office, Know Your claim Status, Account details on SMS, Account details on Missed Calls), Pensioner Services (Update Jeevan Praman), eKYC services (Aadhaar Seeding).

PIB

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Ministry of Labour & Employment
New Facilities for UAN- Aadhar Linking Introduces By EPFO

27 FEB 2018

Employees’ Provident Fund Organisation (EPFO) has introduced UAN-Aadhaar linking facility for the convenience of members using EPFO Link in UMANG Mobile App. This is in addition to the existing web facility already available at EPFO’s website www.epfindia.gov.in >> Online Services >> e-KYC Portal>> LINK UAN AADHAAR.

The facility on e-KYC Portal has further added a new feature to link UAN with Aadhaar online using biometric credentials. Using the aforesaid facilities, EPFO members can link their UAN with Aadhaar as under:

For using this facility with UMANG APP, Member will have to provide his/her UAN. An OTP will be sent to the UAN registered Mobile Number. After OTP Verification, member will have to provide Aadhaar details and gender information (where gender information is not available against UAN). Another OTP will be sent on Aadhaar Registered Mobile Number and/or email. After OTP verification, Aadhaar will be linked with UAN where UAN and Aadhaar details are matched.

For using this facility through E-KYC Portal, Member will have to provide his/her UAN. An OTP will be sent to the UAN registered Mobile Number. After OTP Verification, member will have to provide Aadhaar details, gender information (where gender information is not available against UAN) and select Aadhaar verification method (Using Mobile/email based OTP /using Biometrics). Another OTP will be sent on Aadhaar Registered Mobile Number and/or email or Biometric will be captured using Registered Biometric Device. After verification, Aadhaar will be linked with UAN where UAN and Aadhaar details are matched.

Moving towards Digital India, EPFO has also launched e-Nomination facility for filing nomination form by the member. This functionality is available at Member Interface of EPFO Unified Portal (https://unifiedportal-mem.epfindia.gov.in/memberinterface/). Any member having activated and Aadhaar seeded UAN, can avail this facility.

This functionality is independent from employer. After giving nomination details online, member has to digitally sign the nomination. Aadhaar based eSign is being used for digital signing of nomination form. Aadhaar based eSign is being provided to members free of cost by EPFO. Only member’s mobile number should be linked with Aadhaar. This functionality will also be made available on UMANG mobile app soon.

PIB

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