TRI SERVICES EX-SERVICEMEN WELFARE ASSOCIATION
(Registration No.495/2015)

Ref No.TSEWA/SPARSH-01/2022

20th May 2022

FUNCTIONAL UPGRADATION OF SPARSH FOR EFFICIENCY

Introduction

1. Tri Services Ex- Servicemen Welfare Association (TSEWA) is a Registered welfare organisation with its Headquarters at Secunderabad as per the details given above in the letterhead. The organisation is an Apex National Welfare Organisation for Ex­ Servicemen and War Widows with more than 16,000 ex-servicemen as Members from all the States in India. TSEWA believes in “True Sewa” to the Ex-Servicemen especially JCO/OR and their equivalents in the Navy and the Air Force. TSEWA is self-funded by its Members through voluntary contributions and the Executive Committee Members travel the length and breadth of the country to interact with the Ex-Servicemen, Single Ladies and Veer Naris and help them in resolving their problems and rehabilitate them. More details can be obtained from our website www.tsewa.org.

2. A large number of letters have been written by veterans and Veteran Welfare Associations to various authorities expressing their concerns and anguish on SPARSH , without analyses of the Issues that may be hindering the smooth implementation of SPARSH. Hence this letter may kindly not be treated as yet another letter of complaints. Similarly, a large number of letters were written directly and through the Service HOs by various veteran organisations expressing their reservations on SPARSH at the initial stage of development of the System which do not appear to have been given any thought by the CGDA. TSEWA has earned out in-depth analyses of possible flaws in the system and is submitting comprehensive recommendations through this letter to overcome the present impasse and resistance from Veterans on the proposed road to Digital India as per the vision of the Hon’ble PM of India. Since TSEWA is not involved in Software Development Life Cycle, certain presumptions are made in this letter based on the user interaction with the Veterans.

Background

3. The pensions of approximately 33 Lakh Defence and Civilian Pensioners of MOD are hitherto disbursed mainly through the 28 Public Sector and Four Pvt Sector Banks with their vast network of CPPCs and Branches in the remotest part of the country . The pensioners could interact with the PDA Banks and redress their grievances through the Banks. In spite of initial hiccups, the banks have understood the Rank structure of the pensioners and have been able to implement various Circulars issued by PCDA to correctly disburse the pensions on-time, every time. The Banks have spent a fortune on development of suitable software to handle various issues pertaining to interpretation and implementation of orders issued by PCDAs. It is purported that there is an annual outgo of Rs.180 crores to the Banks towards the handling charges of pension disbursement to the Defence Veterans. The Banks have also extended special services by way converting the pension accounts to DSP status with attendant benefits.

4. Min of Def (ESW) on the advise of CGDA approved central pension disbursal to all defence pensioners including defence civilians by creating Central Pension Disbursing Authority (CPDA). PCDA (Pensions) Prayagraj (herein after referred to as PCDA (P)) is designated as CPDA. This new system of Central Disbursal of Pension is known as System for Administration of RAKSHAK (SPARSH). CGDA has already incurred expenditure of 160 crores out of estimated requirement of funds of 260 crores.

5. As per the Press Information Bureau release of Min of Def dated 04 May 2022. 4.47 lakh defence pensioners post 2016 retirees have been migrated to SPARSH till 31 Mar 2022 out of 33 lakhs defence pensioners including defence civilian pensioners and in due course, the balance pensioners who retired pre-2016 will also be migrated on to SPARSH.

Present Serious Flaw with SPARSH

6. Out of the 4.47 lakh Defence Pensioners migrated to SPARSH. about 58,275 defence pensioners did not receive their pension of Apr 2022 though they submitted Annual Life Certificate to their banks in Nov 2021 and received pension from Dec 2021 to Mar 2022 . The post-mortem revealed that the SPARSH System has not recognised the Life Certificate submitted to the Banks and required pensioners to re-submit the Life Certificate after Log-in formalities are completed. There was inadequate training and understanding of the process of Registration especially by many non-computer savvy pensioners and they have been put to tremendous hardships due to stoppage of Pensions which is the sole source of income for survival of many pensioners.

7. The CGDA / PCDA as is their work culture, were totally unresponsive to the serious problem and insisted on fresh submission of Life Certificate through SPARSH Medium for renewal of pensions of the affected pensioners in a typical Bureaucratic way. It is only after the media raised a stink on the issue, MOD reacted to the situation and gave a one-time waiver of the need for fresh re-submission of the Life Certificates which gave the much needed relief when the pensions were restored. The 58,275 affected personnel included Army Cdrs to Sepoys who retired post 2016 and who were migrated to SPARSH. The stoppage of pensions resulted in pensioners defaulting in repayment of term-loans, non-payment of rentals and expenses connected with day-to-day living.

Poor Methodology of Implementation

8. It is amply clear that CGDA / PCDA (P) have not given adequate thought to the plan of implementation of SPARSH. It is a saving grace that only 58,275 out of 4.47 lakh post 2016 pensioners who were migrated to SPARSH were affected. It would have been catastrophic if all the 33 lakh pensioners have been migrated to SPARSH. Some of the issues visibly not understood by CGDA/ PCDA are given below:

• (a) The premise that all pensioners especially older generation of Veteran JCO/ORs/ Veernaris will be computer savvy or have smart phones to handle SPARSH is the biggest folly
• (b) There is no Pilot study carried out with a limited number of pensioners to understand the difficulties before migration of Pensioners.
• (c) No cognizance of the present disbursement system of Pay & Allowances to the Serving Defence Personnel is taken whilst defining user requirements of the Defence Pensioners especially of older generations.
• (d) No training of pensioners is carried out to make them understand the system requirements. Presumption that issue of a simple circular explaining SPARSH System is adequate to disseminate the contents to the pensioners in the remotest places, is another big mistake.
• (e) Redressal grievance system is totally inadequate and limited telephone helplines are totally unresponsive.
• (f) The work culture of employees of PCDA (P) needs much to be desired . The measurable output of the employees is not even 4 hours in a day as established by many ESM Welfare association representatives who visit Prayagraj.
• (g) CGDA/PCDA (P) have no idea how to deal with illiterate pensioners I Family pensioners speaking only local languages who call up to redress their grievances. (Presuming that they get through the help lines which are never accessible) .
• (h) There are innumerable problems with the issue of e-PPOs. It is a nightmare for pensioners to get a Corrigendum PPO issued or get the DOB and other particulars corrected though, the entire correct data is held with the PCDA (P).
• (i) TCS has built a huge fort with no doors to let the elephant in. Obviously the SDLC steps of Planning, Defining, Designing, Building, Testing and Deployment were not followed both by CGDA and TCS before implementation of SPARSH which is supposed to be the panacea for all the present problems faced by the Veteran Community.
• (k) Defining the user requirements is left to some auditors who looked at it from the audit point of view and not user point of view.
• (l) The Geeks sitting in TCS developed the software based on such ill-defined “User Requirement Manual” who presume that all target users are IT Savvy.
• (m) Professional advice of Defence Institutions like MCTE hasn’t been taken to vet the User Requirement Manual before handing over to TCS. Hence this is a typical case of GIGO.

Recommendations for Improvement

10. With a view to ensure smooth transition from the present Legacy System to the Digital System envisaged by the Hon’ble Prime Minister, TSEWA recommends the following:

• (a) A fresh de-novo look at the software developed by TCS be done strictly adhering to the principles of SDLC Method.
• (b) The user requirements may be arrived at and vetting be done by Service establishments like MCTE and not left to CGDA I TCS alone.
• (c) The Banks which are DPDAs and other DPDOs be made as the prime / ab­ initio organisations to log-in all grievances by the affected Veterans . These are the nearest entities serving the veterans and veernaris without hassles of language or long travel. They should be given a module which will interface with SPARSH. Adequate training of Banking staff in use of the module be ensured and earmark dedicated bank staff for the purpose depending upon the number of veterans being serviced by that DPDA.
• (d) Computer savvy veterans may continue to log into SPARSH and should be in a position lodge their Grievances sitting at home and using their own laptops/ Smart Phones.
• (e) Annual Life Certificates be done using facial recognition methods interfaced with Aadhar which should be made accessible at DPDAs level or by individuals sitting at home using appropriate software . The procedure to be followed by some veterans who are permanently living abroad for submission of ALC should also be considered.
• (f) All grievances lodged by the veterans/veernaris through the DPDAs be ab­ initio made accessible by the respective Record Offices with a similar module of SPARSH.
• (g) The Record Offices, Navy Pension Office and IAF Accounts Offices servicing the Veteran issues should be adequately manned to address all Grievances by direct interaction with the affected Veterans / Veernaris on telephone, Mobiles etc. till satisfactory closure of the Grievance.
• (h) The above service Organisations should have an appropriate module in SPARSH to escalate all issues to the respective PCDAs for resolution of the Grievances pertaining to their responsibility I authority. The onus for satisfactory closure of Grievances should be shifted to the Record Offices I PCDAs once a Veteran has logged-in the Grievance either through DPDAs or individually, instead of the Veterans being made to run from pillar to post for redressal of the Grievance now.
• 0) No requests for additional manpower by CGDA be entertained for implementation of SPARSH. Any sanction of additional Manpower at CGDAs/PCDAs will defeat the entire purpose of migration from the existing Legacy System to SPARSH as a cost saving measure. Adequate training of the existing Civilian Personnel in PCDAs, accountability and motivation aspects be instituted. Lateral induction of trained ESM be considered to PCDAs/ DPDAs.
• (k) Auto Generation of Reports of all pending Grievances at various levels right up to the Defence Minister be incorporated in SPARSH software for monitoring and institution of corrective measures.
• (I) ZSWOs should be removed from the loop of Pension Grievances redressal and their role be limited to State Issues.
• (m) SPARSH activities be suspended immediately pending a re-look at the software developed by TCS and necessary improvements may be done in line with the recommendations at para 1O above.
• (n) A pilot project be done for implementation of SPARSH on a target group of veterans in the remotest areas of the country and not limited to urban computer savvy veterans of the present generation.
• (p) All Log-ins/ Registration by Veterans Neernaris into SPARSH be made only through Bank DPDAs I other DPDOs using a freshly developed suitable module thus eliminating the need for pensioners to be computer savvy or possess costly smart phones for Registration into SPARSH.
• (q) Migration of the Veterans / Veernaris be done only on successful completion of pilot project and all major/minor glitches in the software are removed and the system fully stabilised.
• (r) In the worst case scenario, if SPARSH cannot meet the requirements, option be given to the individuals to continue under the Legacy System.

Conclusion

11. A lot of effort has gone in making SPARSH as on date. If the above mentioned suggestions of TSEWA to improve SPARSH are considered, there w ill be all round satisfaction and smooth transition from Legacy System to the new Digital SPARSH. After all, a pensioner needs his monthly pension on time and every time and his grievances should be resolved in a time bound manner at all levels with proper monitoring mechanism at various levels. The aptness of the quote from Chankya which says “The Day the Soldier has to demand his dues will be sad day for Magadha for then, on that day, you will have lost all moral sanction to be the King” should be borne in mind always by all the authorities at all levels. The SPARSH software should not be CGDA Centric but made inclusive of Record Offices and DPDAs who are the prime interfaces between PCDAs and the Veteran Pensioners. This alone will eliminate the harassment faced by Old/Infirm Veterans/ Veernaris especially JCO/OR ranks who are made to run from pillar to post at present to redress their Grievances.

12. We humbly request the Hon’ble Prime Minister, Raksha Mantri and the Finance Minister to immediately issue suitable orders to the all concerned. Alternatively, option may be given to the Defence Pensioners to either continue to use the legacy system of pension disbursal by banks or to migrate to SPARSH.

(Sudheer Parakala)
Commodore, IN (Retd)
President
Tri Services Ex-Servicemen Welfare Association

The post TSEWA RECOMMENDS FUNCTIONAL UPGRADATION OF SPARSH FOR EFFICIENCY appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

Minutes of Virtual TSEWA Core Committee Meeting held at 1000 hrs on 27 March 2021

The following members attended:

1. Brig CS Vidyasagar President, in Chair
2. Cmde Sudheer Parakala Vice President
3. Col Dr GB Sethi General Secretary
4. Lt Col G Parvathesam Treasurer
5. Hony Capt B Joseph Joint Secretary
6. Brig SKS Rana, VSM President, TSEWA (Legal)
7. Col Srikatha Seshadri President, TSEWA (Karnataka)
8. Maj Gen SN Mukherjee President, TSEWA (WB)
9. WO Thiruchelvam President, TSEWA (Tamilnadu)
10. Cmde Kuldip Sandhu President, TSEWA (Mumbai Metro)
11. Cmde Ashok Kota Member
12. Lt Col Dr. K Bhaskar Reddy Member
13. Maj Dr. B Bhikshapathy Member

The President welcomed all present in the meeting and thanked them for their efforts to attend the virtual meeting. He requested the General Secretary to commence the proceedings.

Points of Discussion

Item No. I – OROP Case: The General Secretary informed that TSEWA has received a reply from the Min of Defence on 18 March 2020, to our letter dated 24 Nov 2020. The reply was a typical bureaucratic one which said that OMJC Report was submitted by Justice L Narasimha Reddy on 26 Oct 2016 and that it was referred to the committee for detailed examination. He requested the Core Committee to consider sending a letter to Hon’ble Justice Dr. Chandrachud of the Supreme Court to deliver the judgement in the OROP case filed by IESM at the earliest, with a copy to the three Service Chiefs, RM, FM, PM, and the President of India. He further informed that the case filed by IESM was listed on 24 Mar 2021 but no arguments were done due to paucity of time and other urgent cases. The next date of hearing is 07 Apr 2021.

Decision. It was decided that the matter be left with the President Legal Division to pursue the case.

Item No. II – Filing of Cases in AFT Mumbai: The General Secretary informed that the rates quoted by Shri YP Singh to take up TSEWA cases in Mumbai AFT are too high. Cmde KS Sandhu informed that he has explained to Advocate Shri YP Singh, about the details of fees being paid by TSEWA for AFT Cases filed in other courts. Brig SKS Rana, VSM, President, Legal Division interacted with him and found him to be quite knowledgeable.
Decision. It was decided that the President Legal Division pursue the matter with Shri YP Singh and finalise the rates and terms and conditions.

Item No. III – TSEWA Madhuri Sewa Fund: Brig SKS Rana, VSM has expressed his serious concern about the way TSEWA is working to utilize the Madhuri Sewa Fund to help civilian students instead of trying to help ESM Children. He has expressed that General Secretary should not have permitted misuse of the TSEWA platform by Col Nagesh Gupta for promoting the Madhuri Sewa Fund created in memory of his wife.

General Secretary informed that he is in no way involved in the Charity Activities performed by TSEWA Charity Division headed by Cmde Sudheer Parakala. Further, he explained how the clause of charity for Civilians was thrust by the IT Commissioner at the time of granting exemption under Section 12 A. However, he expressed his concern that students from only one College viz: Railway Degree College, Secunderabad were beneficiaries and other colleges were not considered.

Cmde Sudheer Parakala, Chairman of, Charity Division has explained that Col Nagesh Gupta is a 94-year-old veteran, staying in US, and has requested TSEWA to help him in finding suitable meritorious students at the earliest to utilize Madhuri Sewa Fund. He explained that a detailed mail was sent to TSEWA State Presidents to send the recommendations but in the absence of any recommendations, civilian children from Railway Degree College, Secunderabad were considered as recommended by Dr. Bhashyam, Principal who is related to Lt Col G Parvathesam. He reiterated that there was no favouritism and that the beneficiaries really deserved financial assistance. He also emphasized that all recommendations made by State Presidents should follow the checklist/Guidelines circulated a number of times before sending the recommendations since the cases are examined by IT Officials.

Lt Col G Parvathesam clarified further that the students identified are from four different colleges and not from a single college. Due to the prevailing pandemic conditions, we could not ascertain the economic condition of the students by physical verification at their residences. He assured the Core Committee that the students were from a very poor background and essentially needed urgent help to pay the college fees.

Cmde Kuldip Singh Sandhu, President, Mumbai Metro, TSEWA elucidated at length the method of charity and appreciated that Charity Div approved and helped a divorced daughter of a DAD employee whom he recommended. He further suggested TSEWA should be more flexible and respect the wishes of a donor who wants to help out somebody. As long as poor and meritorious children get financial assistance, it should not matter whether they are from school / college or different schools / colleges. That should be acceptable to all. The credit for such help goes to TSEWA and in the future, more and more donors will send their contributions to TSEWA. TSEWA he further added is respected by many veterans for the good work being done.

Brig CS Vidyasagar appreciated the efforts of the Charity Division of TSEWA for providing selfless services and in identifying and helping the poor students. He explained the need of considering the wishes of donors as long as it does not interfere with the functioning of TSEWA. He further added that all TSEWA executives are serving the organization devotedly and there is no scope of doubting their integrity and selfless services.

Item No. IV – Receipt of Donation by TSEWA: Maj Gen SN Mukherjee, President, TSEWA, West Bengal suggested that the donations from the donors should be received by TSEWA to extend the facility of Tax exemption to the donors. TSEWA should not ask the donors to deposit the donations directly into the beneficiary’s account.

Item No. V – Reimbursement of Hospital Charges by ECHS: Maj Gen SN Mukherjee has pointed out that the ESM is not able to get reimbursement of Hospital Charges in full when they are admitted to a non-empaneled Hospital. Col Srikantha Seshadri, a member of the Oversight Committee of ECHS has explained that the patient admitted in a Non- the empaneled hospital has to intimate the ECHS Polyclinic within 2 days from the date of admission and submit the bills within 90 days from the date of discharge. Patients are eligible for full reimbursement once the bill is sent for reimbursement through proper channel to MOD and approved by it. He added further that unfortunately the MOD has been found to be not so helpful to the ESM in this matter.

The President informed of the latest judgment of the Hon’ble Supreme Court in the case of possibly a member of CGHS who got admitted to a non-empanelled hospital. His bill for reimbursement was disallowed. He challenged the decision of CGHS authorities right up to the Hon’ble Supreme Court. The Hon’ble Supreme Court upheld the argument of the petitioner and directed CGHS to reimburse the expenditure incurred in the non-empanelled hospital. However, it is better to inform OiC ECHS Polyclinic within 48 hrs of admission in a non-empanelled hospital. The reimbursement is limited to CGHS rates. Maj Gen Shibnath Mukherjee informed that some of the ECHS members admitted in non-empanelled hospitals get only 60% of the expenditure incurred. The President cited the example of some of the empanelled hospitals in Hyderabad and Secunderabad when some of the ECHS members get admitted for certain medical procedures like heart valve replacement etc, the hospital informs the patient that the CGHS rate for that medical procedure is less than what the hospital charges and ask him to pay the balance. Though this is not ethical, the patient or his spouse has no alternative but to cough up the balance amount to get the medical treatment. These empanelled hospitals after accepting the rates of CGHS indulge in such practices.

Item No V- Financial Assistance: WO Thiruchelvam, President, TSEWA informed that a case he sent to help out a widow with three unmarried daughters was not actioned upon. Lt Col G Parvathesam, the Treasurer, informed that he himself went and met the old lady and her daughter in Secunderabad to check on the ground the economic condition of the family. They have some dispute on the ownership of an ancestral house. The case was considered by the Charity Division and a sum of Rs 25,000 was paid to her.

On this WO Thiruchelvam said that the case he sent 3 years back is for a widow in Tamilnadu and not in Secunderabad. On this, the President suggested to WO Thiruchelvam to remind the Charity Div. As far as his knowledge goes, Charity Div never turned down any proposal from any State Presidents of TSEWA who sent all documents required. It is very essential to check the genuineness of the case on the ground as the funds available are very limited. He gave an example of Smt Indira Arunachalam of Mumbai on the recommendation of Cmde Kripal Sandhu, President, TSEWA, Mumbai Metro got Rs 25,000 twice. She is the divorced daughter of Mr. Arunachalam who retired from PCDA (Navy) Mumbai. TSEWA helped those dependents of Def Accts Dept also when their own Department did not help the dependent of their own employees. He further cited the case of Reservist Mathew from Kerala who on the recommendation of Lt Gen Vinod Nayanar of Kannur was given Rs 25,000 for purchase of cow and a second-time similar amount was sent to him as a son of Reservist Mathew was found to be medically unwell.

Cmde Sudheer Parakala, Chairman of Charity Div added that in few cases documents are not received but only an email saying the case be considered and financial assistance be rendered. He further stated that since we got 12(A) and 80(G) all our financial assistance is scrutinized by the Income Tax department hence documents are necessary before financial assistance is rendered. He stated that it is not possible for Charity Div based in Hyderabad to go all over the country to check the authenticity of the case. Therefore the State Presidents have to take the initiative to check on the ground the genuineness of the case and send all the documents which have been sent to them time and again.

There being no further points, the meeting was closed at 12:20 PM. It was decided that the next Core Committee Meeting will be held at 1000 hrs on 10 Apr 2021.

Brig CS Vidyasagar (Retd)
President, TSEWA

The post OROP Case Minutes of Virtual TSEWA Core Committee Meeting Points of Discussion appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

OROP Case in Supreme Court

The following members attended:

1. Brig CS Vidyasagar President, in Chair
2. Cmde Sudheer Parakala Vice President
3. Col Dr GB Sethi General Secretary
4. Hony Capt B Joseph Joint Secretary
5. Col Srikatha Seshadri President, TSEWA (Karnataka)
6. WO Thiruchelvam President, TSEWA (Tamilnadu)
7. Col LM Manongba President, TSEWA ( North East)
8. Cmde Kuldip Sandhu President, TSEWA (Maharashtra)
9. Cdr Chandrashekhar Member
10. Cmde Ashok Kota Member
11. Lt Col Dr. K Bhaskar Reddy Member
12. Maj Dr. B Bhikshapathy Member

The President welcomed all present in the meeting and thanked them for their efforts to attend the virtual meeting. He requested the General Secretary to commence the proceedings.

Points of Discussion

Item No. I. OROP Case in Supreme Court: General Secretary informed that the final hearing of the OROP case has been postponed for a later date and hoped that something positive comes out.

Item No. II. Vaccination of ESM: General Secretary hoped that vaccination of ESM is likely to be started in March and requested Col Srikantha Seshadri to approach HQ ECHS for early clarification of the procedure for vaccination of ESM.

Item No. III. TSEWA Office Building: General Secretary informed TSEWA has received a donation of Rs 36000/. last week and approximately Rs 1.00 lakh during the month. President hoped that more donations will be received after sending another request from him to all members. Cmde Sandhu reiterated that an agreement should be signed with the developer/builder and advance be paid from the donations received and the balance may be paid from a loan from the corpus. The loan could be repaid from future donations or savings. The President directed that the Committee may examine various proposals and finalise at the earliest before the real estate prices go up.

Item No. IV. Election of TSEWA Executive Committee: General Secretary informed that elections will be conducted during the General Body Meeting scheduled in Jun 2021 and the recommendations of NEC made during the last meeting would be considered for approval during GBM if there are no fresh nominations / contestants.

Item No. V. Donation from Lt Col VRS Ramana Reddy: General Secretary appreciated the veteran Officer for donation of Rs 10000/- for TSEWA office building and a Dell Laptop to Miss Sandhya who is studying in Degree Course. The laptop was found in excellent condition and only the battery had to be changed by TSEWA.

Item No. VI. Office Expenditure: General Secretary informed that TSEWA has reduced its office expenditure from Rs 1.25 lacs to Rs 75000/. after the resignation of the previous accountant and the load shared by Sreenivasa Reddy and Anand. He proposed to transfer this saving Rs 50000/- per month to TSEWA Office Building Fund. Core Committee accepted the proposal.

Item No. VII. COVID Vaccination of ESM in North East: Col LM Manongba informed that the staff at their polyclinic has been administered with the first dose of vaccination and they have found no adverse effects of the vaccination.

Item No. VIII. TSEWA Madhuri Sewa Fund: Cmde Sudheer Parakala has informed that Rs 1.16 lakhs was received from Madhuri Seva Fund and disbursed among 5 student beneficiaries of Railway College.

Item No. IX. Pension as per Notional Pay Method: WO Thiruchelvam has pointed out that PCDA has not fixed the pension of few ESM as per the Notional Pay Method, which is greater than the pension from OROP Method. President Brig CS Vidyasagar had advised such ESM to approach AFTs once they are functional, as TSEWA cannot file the case on their behalf.

Item No. X. Pitiable case of a Quadriplegic ESM Sep Sathya Narayan Raju: President explained the horrible conditions of quadriplegic patients bedridden for life and could not stop his tears in emotion. He informed that Brig PT Gangadharan, who himself is a Quadriplegic patient, has brought out a case of an ESM whose daughter is not able to pay the college fees due to the pitiable condition of the family and requested the TSEWA Charity Division to consider the case sympathetically as and when they receive the details from Veteran Brig PT Gangadharan. Further, he assured that TSEWA shall put in its best to get the Special Family Pension entitled to the family.

Item No. XI: Temporary TSEWA Office Building: Hony Capt B Joseph has offered the first floor of his house for the office till TSEWA shifts to New Office Building being purchased, so that TSEWA can save on some rent for the building. Further he suggested that the proposed new building should be nearer to the area where maximum ESM are settled. However considering the proximity to the bank, a ground floor house has already been finalized and that the office would be shifted by 01 Mar 2021.

There being no further points, the meeting was closed at 11:20 AM.

Brig CS Vidyasagar (Retd)
President, TSEWA

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