Due diligence in the application and verification process under Rule-38 Online Portal for Transfer: Department of Posts Order for sensitization of employees and verifying officers.

No. X-12/6/2021-SPN-II-DOP-Part(1)
Government of India
Ministry of Communications
Department of Posts

Dak Bhawan, Sansad Marg,
New Delhi – 110001,
Dated: 22-04-2025

To,
1. All Chief Postmasters General / All Postmaster General
2. Chief General Manager, PLI / Parcel / BD Directorate
3. Chief General Manager, CEPT / Director RAKNPA / Director of all PTCs
4. Addl. Director General, Army Postal Service
5. All General Manager (Finance) / Director Postal Accounts / DDAP

Subject: Sensitization of employees and verifying officers regarding due diligence in the application and verification process under Rule-38 Online Portal.

Madam/Sir,

It has come to notice that certain transfers approved through the Rule-38 online portal have later been cancelled due to errors made during the application and verification process. The recurrence of such lapses raises serious concerns about the integrity and reliability of the current verification mechanism. Whether inadvertent or otherwise, these errors cast doubt on the bona fide intent of the actions taken by the applying officials and verifying authorities and undermine the transparency of the entire transfer process.

2. It has also come to light that a few Divisions/Units are not thoroughly scrutinizing service records of applicants prior to recommending their cases for transfer which has resulted in the approval of ineligible applications and Subsequently sometimes requests for cancellation of such transfers are being received in this office. This required an urgent and thorough review of existing procedures to restore confidence and ensure accountability.

3. All Circles are, therefore, requested to sensitize all concerned officers/officials, including employees and verifying officers, about the critical importance of exercising due diligence during the application and verification process under Rule-38. It must be clearly communicated that any further lapses will be taken seriously, and responsibility for such errors shall be fixed accordingly.

Yours faithfully,
Digitally signed by
VANGARA PRASAD
Date: 22-04-2025
15:32:46
(Vangara Prasad)
Assistant Director General (SPN)

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No. X-12/6/2021 -SPN-II(Pt)
Government of India
Ministry of Communications
Department of Posts

Dak Bhawan, Sansad Marg
New Delhi – 110 001
Dated: 19th September, 2022

CIRCULAR

Subject: Initialization of software for requesting / processing of transfers under Rule 38 in online environment – reg.

With reference to above mentioned subject all employees whose transfer requests are pending for approval and also the employees who intends to make transfer requests in online environment, are required to update their mobile number in CSI system through their concerned units, viz. Divisions, Region, Circles latest by 21.09.2022.

2. This may be treated as MOST URGENT.

(Dileep Singh Sengar)
Assistant Director General (SPN)

Copy to:
(a) All Chief Postmaster General
(b) CGM, BD / Parcel / PLI It is requested to bring this circular to the notice Directorate of all concerned employees as well as units under their control for strict compliance.
(c) Director RAKNPA, Directors of all Postal Training Centres
(d) CEPT Mysore It is requested to upload this document on India Post website for information of all concerned.
(e) ADG(Admin) with request to publish this circular on e-Office notice board – For compliance by staff working in Directorate on  deputation / attachment basis.
(f) Office copy

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