Ministry of Personnel, Public Grievances & Pensions

DLC CAMPAIGN 3.0 FOR DIGITAL EMPOWERMENT OF PENSIONERS THROUGH JEEVAN PRAMAN TO BE HELD FROM NOVEMBER 1-30, 2024

DEPARTMENT OF PENSION AND PENSIONERS’ WELFARE TO COLLABORATE WITH DEPARTMENT OF POSTS AND INDIA POST PAYMENT BANK FOR SUCCESSFUL CONDUCT OF THE DLC CAMPAIGN 3.0 IN ALL DISTRICT POST OFFICES IN INDIA

Posted On: 13 SEP 2024

The Department of Pension and Pensioners Welfare in collaboration with Pension Disbursing Banks, Pensioner Welfare Associations, UIDAI and Jeevan Praman has successfully conducted Digital Life Certificate Campaigns in 2022 and 2023. In 2023, the DLC Campaign 2.0 was held in 100 cities and 1.45 crore pensioners submitted their DLC’s. The Department of Pension and Pensioners’ Welfare has notified that the DLC Campaign 3.0 will be held from November 1-30, 2024. The DLC Campaign 3.0 will be held in all District Headquarters and major cities across India. The Pension Disbursing Banks, the Pensioner Welfare Associations, UIDAI and Jeevan Praman will conduct the DLC Campaign in 157 cities. For conducting the DLC Campaign 3.0 in all District Headquarters, the Department of Pension and Pensioners Welfare would coordinate with Department of Posts and India Post Payment Bank and the DLC Campaign 3.0 would be held in all District Post Offices across India.

A preparatory meeting to structure the DLC Campaign 3.0 in all District Post Offices was held by Shri V. Srinivas, Secretary (P&PW) with Shri Sanjay Sharan Director General Postal Services, Smt. Rajul Bhatt Deputy Director General Posts, Shri R.Viswesvaran MD&CEO IPPB, Shri Gursharan Rai Bansal CGM IPPM on 12.9.2024. Senior Officials of Department of Pension and Pensioners Welfare Shri Dhrubajyoti Sengupta Joint Secretary, Shri Ravi Kiran Ubale Director participated in the discussions. It was agreed that District Post Offices will coordinate with Pensioner Welfare Associations Pension Disbursing Banks, UIDAI and Jeevan Praman to conduct the DLC Campaign 3.0 at District Post Offices. Jeevan Praman can be submitted by Pensioners at District Post Offices using Face Authentication from an Android smart phone. The Department of Posts will also provide door-step delivery of services to aged/ inform Pensioners to submit their DLC’s as per requirements. Wide publicity will be given to the DLC 3.0 campaign by spreading awareness through banners, social media, SMS and short videos. UIDAI and MeitY will provide technical support during camps. It is envisaged that the collaboration will broaden and deepen the Government’s efforts for Digital Empowerment of Pensioners and will contribute immensely to their ease of living.

PIB

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File No. 16-03/2019-Inspn.
Government of India
Ministry of Communications
Department of Posts
(Inspection Unit)

Dak Bhawan, Sansad Marg,
New Delhi-11001,
Dated: 07.02.2022

To

1. All Heads of Postal Circles,
2. Director RAKNPA,
3. APS Directorate, New Delhi,
4. Directors, All Postal Training Centres

Subject: Revision of Standard Inspection Questionnaire for Branch Post Office.

The Standard Inspection Questionnaire of Branch Post Office and supplementary questions thereon circulated vide this office letter No. 16-03/2019-Inspn. dated 09.08.2019 and letter No. 16-03/2019-Inspn. dated 15.04.2021 respectively with respect to Question No. 36 of Branch Post Office Inspection Questionnaire is ordered to be revised as under with immediate effect:-

Branch Post Office Inspection Questionnaire

2. Circles are requested to circulate the revised Ques. No. 36 to 118 subordinate units for using the same while inspecting Branch Post Offices. It is also requested that Circles may forward suggestions/ recommendation to further improve the Questionnaire.

Assistant Director (Inspection)

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F.No.25-04/2021-LI
Ministry of Communications
Department of Posts
(Directorate of Postal Life Insurance).
Chanakyapuri PO Complex, New Delhi-110021

Dated: 27.04.2021

To
All Head of Circles

Sub: Amendment to Rule 16 (i) and Rule 61 of Post Office Life Insurance Rules, 2011.

The provisions in connection with settlement of claims arising due to death of insurant by suicide i.e. Rule 16 (i) and Rule 61 of Post Office Life Insurance (POLI) Rules, 2011 has been amended. The amendment provides as follows:

(i) payment of 80% of premia paid or surrender value, whichever is higher, in case of suicide committed before expiry of 1 year from date of acceptance or date of revival, whichever is later, and

(ii) treating suicide cases at par with other death claim cases if suicide committed after 1 year from date of acceptance or date of revival, whichever is later.

2. Accordingly, Gazette Notification amending Rules, 16 (i) and Rule 61 of POLI Rules, 2011 is enclosed (Annexure-]). Illustrations are enclosed as Annexure-II.

3. This instruction may be widely circulated in the Circle for compliance.

This issues with the approval of CGM (PLI).

(Shiv Kumar)
Assistant Director

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No. 24-01/2021-LI
Government of India
Ministry of Communications
Department of Posts
Directorate of PLI

Dated: 30.04.2021

Office Memorandum

Subject: Digital Data Management & Retention Policy for PLI / RPLI

1.1 As we are aware, CPCs receive many physical documents in respect of various types of service requests proposal, revival, conversion, commutation, change in nomination/address, loan/assignment, surrender/forced surrender, death/maturity claim etc in connection with PLI/RPLI policy for processing. The documents for new policy comprise of proposal forms, its enclosures like KYC documents, medical reports, age proof, eligibility proof etc. and for other service requests relevant documents as prescribed in respective SoP of the service.

1.2 The relevant information and data contained in the documents received in CPC is entered in the Core Insurance Solution (CIS) system for processing. This leads to generation of digital data in the system. At present all the documents received with any service request are also scanned at CPCs and uploaded in CIS system in electronic form.

1.3 This OM lays down the policy in respect of management and retention of digital data so generated by these documents to be adopted from the date of effect of required changes in the CIS system which will be communicated by PLI directorate separately.

1.4 In respect of management of physical documents at CPCs, ‘Physical Document Management & Record Retention Policy’ is being issued separately.

Digital Data Management & Retention Policy for PLI / RPLI

2.1 Scanning of documents at CPCs and uploading in CIS system shall be regulated as under-

2.2. Data entry in CIS system based on the details furnished in documents by the proposer/policy holder/claimant shall continue to be done in all cases for further processing in system as being done currently irrespective of the fact whether the documents are to be scanned or not.

2.3 Online Proposal form and supporting documents submitted by a proposer directly on the PLI Customer Portal/mobile app shall be processed online The documents so uploaded (attached as part of the proposal) shall be deleted from the CIS system after 5 years from the date of final disposal of claim on the policy by the approving authority in the event of death/maturity/surrender.

2.4 Digitised data i.e. data entry made in CIS system shall not be deleted from the server, except with the approval of CGM PLI.

2.5 All the documents scanned and uploaded in CIS system as prescribed in para 1 above shall be auto deleted after 5 years of the date of final disposal of the claim on the policy concerned by the approving authority thereon.

This issues with the approval of competent authority.

(Dr. Kushal Pathak)
General Manager (Operations)

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Time limit for treating a Speed Post article as ‘lost’ in absence of final delivery status for the purpose of payment of compensation

No. 39-32/2019-D
Government of India
Ministry of Communications
Department of Posts
Mail Business (Operations & Development) Division

Dak Bhawan, New Dethi-110001
Date: 13th April, 2021

Office Memorandum

Subject: Time limit for treating a Speed Post article as ‘lost’ in absence of final delivery status for the purpose of payment of compensation- regarding.

Reference is invited to BD Directorate OM number 57-07/2016-BD&MD (pt.1) dated 20.12.2018 vide which the maximum period within which a Speed Post article | could be treated as ‘lost’ was fixed as 150 days provided that the complaint was lodged within the period prescribed for lodging the complaint i.e. within 60 days of booking the article. The period of 150 days for treating a Speed Post article as lost was fixed taking into account the time taken for completion of e-search bill inquiry.

2. The matter has been re-examined. As the process of handling and transmission of Speed Post articles have been streamlined in the recent past and more visibility has come in the transmission and delivery of Speed Post articles due to technological upgradation and regular monitoring under MNOP-; it has therefore been decided that the maximum period after which a Speed Post article can be treated as ‘lost’ in the absence of final delivery status for the purpose of payment of compensation, will be 60 days from the date of booking or 30 days from the date of receipt of complaint, whichever is later, provided that the complaint is lodged within the period prescribed in this regard.

The compensation to the sender of the Speed Post article so declared as ‘lost’ will be paid thereafter within a period of 10 days.

3. The action to declare the Speed Post article as ‘lost’ shall be initiated on receipt of complaint with the proof of booking. The sender only can seek compensation prescribed under the rules (Rule 66-B of the Indian Post Office Rules, 1933 as amended on 18-11-2013 on submission of a valid proof of booking. Compensation for loss of the Speed Post article will continue to be paid in accordance with the instructions issued by the Department from time to time.

4. The process of investigation to establish the loss must be carried out by the booking office as per the extant provisions containing in Postal Manual Volume V and instructions issued by the Department from time to time. However, the process of investigation and inquiry to ascertain the cause of loss of the Speed Post article, fixing responsibility and recovery thereof is an internal exercise of the Department and need not be linked to the payment of compensation.

5. In case of insured Speed Post article, the time limit as prescribed in para-2 above will also be applicable and the process of investigation as per the rules and instructions issued by the Department from time to time are to be followed.

6. Due diligence has to be taken within the time line mentioned at para- 2 above to find out the delivery status of the Speed Post article. Due diligence, inter alia includes issue of e- search bill, cross checking with the delivery office, returned to sender office and payment office as the case may be. Delivery office shall ensure cross checking of delivery in the online system as well as manual records and update the status accordingly.

7. The provisions prescribed for registered articles in clause 81 (2) of the Post Office Manual Volume-VIII regarding recovery of whole or part of the contents will also be applicable in case of Speed Post articles.

8. An undertaking shall be obtained from the complainant/sender by the respective payment office that the complainant/sender has not received any payment compensation for the Speed Post article against which claim has been made and that in case of multiple payment comes to notice later, the excess amount shall be refunded by complainant/sender to the payment office or the same will be adjusted against any payments due in favour of the complainant/sender.

9. These instructions will be applicable to. the Speed Post articles booked on and after 01.04.2021.

This issues with the approval of the Director General (Postal Services).

(Ajay Kumar Roy)
Deputy Director General (Mail Operation)

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F.NO. 02-09/2019 – PAP
Ministry of Communications
Department of Posts
[Establishment Division/ P.A.P. Section]

Dak Bhawan, Sansad Marg,
New Delhi -110001
Dated: 08.04.2021

To
The Chief Post Master General,
AP Circle,
Vijayawada – 520013.

Sub: CCS (RP) Rules, 2016 – Opportunity for revision of option to come over to revised pay structure, Clarification sought on DoE OM dated 12.12.2018 – regarding.

Kindly refer your office letter AC II/ Pen/VJA/ Corr/Vol.11/2018 dated 04.05.2020 seeking clarifications on Department of Expenditure OM 4-13/17-IC/E-II A dated 12.12.2018, providing an opportunity to government servants for revision of option to come over to the revised pay structure as notified in CCS (RP) rules 2016.

2. DoE OM dated 04.05.2020, permitted another opportunity to Central Government employees who have already exercised their option to come over to the revised pay structure as notified by CCS (RP) 2016 to revise their initial option in terms of Rule 5 & 6 thereof. The provisos of Rule 5 of RP rules 2016 are self-explanatory: Government servant may elect to continue to draw pay in the existing pay structure until the date on which he earns his next or any subsequent increment in the existing pay structure or until he vacates his post or ceases to draw pay in the existing pay structure and for those Government Servants who has been placed in a higher grade pay or scale between 1st day of January, 2016 and the date of notification of these rules on account of promotion or upgradation, the Government servant may elect to switch over to the revised pay structure from the date of such promotion or upgradation as the case may be, with explanation 1 under Rule 5 as the option to retain the existing pay structure under the provisos to this rule shall be admissible only in respect of one existing Pay Band and Grade Pay or scale.

CCS (RP) Rules, 2016 – Opportunity for revision of option to come over to revised pay structure

DoP – Opportunity to revision of option to come over to CCS (RP) Rules 2016

3. On the foregoing facts it is hereby clarified that DoE OM 12.12.2018 permits employees who have already exercised option to come over to the revised pay structure or to retain the old pay structure from 01.01.2016 till the date of issue of OM, to revise their initial option in terms of Rule 5 & 6 thereof.

4. Hence it is requested to settle the grievances of officials/ officers on the subject matter at your end on the basis of above clarification.

5. This issues with the approval of competent authority.

(D. K. Tripathi)
Assistant Director General (Estt.)

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No. 17-16/2019 -GDS
Government of India
Ministry of Communications
Department of Posts
(GDS Section)

Dak Bhawan, Sansad Marg,
New Delhi – 110001
Dated: 16.02.2021

To

All Chief Postmasters General/ Postmasters General
General Manager (Operation) CEPT Mysuru/ CEPT Unit at
Hyderabad

Subject : Computing of marks for engagement as GDS in light of the Grading System Introduced by the CBSE.

Sir/Madam

The undersigned is directed to refer to DG Posts’ letter No. 17-39/2012-GDS dated 08 Jan 2014 and 21.05.2019, wherein clarification on the computing of marks for engagement as GDS in light of the Grading System introduced by the CBSE was issued.

2. The Competent Authority has approved the following in supersession of all earlier instruction for selection of candidates applying for the same post of GDS, i.e. who either possess Marks, total Marks or Grading Point, the method of arriving at the total marks obtained in each of the three cases will be as follows:-

(a) For applicants with marks, the method will remain the same as is being done now 1.e. their total marks will be worked out by taking into account the marks obtained in the compulsory and elective/optional subjects (other than extra subjects, if any).

(b) For applicants having both Total Marks and Grading Point (i.e. mark list issued with total marks and grading point both), in such cases the method used will be as follows:-

“The candidate’s total marks will be worked out while ignoring the Grading Point; this methodology will ensure that candidate possessing higher marks will be selected.”

(c) For candidates having grades subject-wise, marks will be arrived for each subject (compulsory and elective subjects but not extra subjects), by applying the multiplying factor of 9.5 in the following manner:-

(e) This criterion will be adopted in all cases where the process of drawing the select panel is not complete.

GDS – Deciding of position in merit of compartmental /supplementary examination passed 10th standard candidates in GDS online engagement process

3. The contents of this letter may be circulated to all concerned for strict compliance.

4. The above instructions will come into effect from the date of issue of this order.

5. Hindi version will follow.

Yours faithfully

(Dr-Vincent Barla)
Director (GDS/PCC)

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F. No. A-34012/ 06/2020-DE
Government of India
Ministry of Communications
Department of Posts
(DE Section)

Dak Bhawan, Sansad Marg,
New Delhi – 110 001
Dated: 03rd February 2021

To,
All Heads of Circles

Subject: Postponement of Limited Departmental Competitive Examination (LDCE) for promotion to the cadre of Inspector of Posts for the vacancies of the year 2019 and 2020.

Madam /Sir.

As per the revised calendar of examinations issued vide letter No. A-34012/01/2020-DE dated 10.09.2020, the Limited Departmental Competitive Examination (LDCE) for promotion to the cadre of Inspector Posts for the vacancy years 2019 and 2020 was scheduled to be held on 06th & 07th March, 202}. If has been decided to postpone the examination due to administrative reasons. The revised dates will be intimated in due course.

LDCE – Revised Pattern for promotion to Postal Services (PS) Group B cadre

2. This issues with the approval of the Competent Authority.

Yours faithfully,

(N.R. Giri)
ADG (DE)

Copy to:
Chief General Manager. CEPT. Mysuru:- It is requested to upload this letter on the India Post website.

Source: DoP

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No. 17-16/2020-GDS
Government of India
Ministry of Communications
Department of Posts
(GDS Section)

Dak Bhawan, Sansad Marg
New Delhi-110001

Office Memorandum

Subject : Extension of Grant of Advance- Special Festival Package to all approved category of Gramin Dak Sevaks.

The undersigned is directed to say that with a view to enable Gramin Dak Sevak to meet expenses relating to festivals and to encourage spending thereby giving a boost to economic activities, in pursuance of decision taken by the Department in consultation with AS & FA and Department of Expenditure, Ministry of Finance, it has been decided that a special festival package advance will be accorded to all approved category of Gramin Dak Sevaks for any important festivals upto 31st March, 2021 :

(i) Advance of Special Festival Package may be granted to a Gramin Dak Sevak if she/he fulfills the following conditions.-

(a) GDS should be is on duty and engaged regularly.

(b) The amount of package should not be granted to those GDSs who are going to discharge from engagement within 10 months from the date of sanction of advance.

(c) Provisionally engaged GDSs and substitute engaged against leave vacancy of GDS will not be entitled to this package.

(d) GDS who are under Put Off duty-disciplinary proceedings/cases are pending will not be entitled to this package.

(ii) Head of office may sanction this festival package on the eve of any important festival to GDS under his administration control. The term “important festival: is clarified as such festivals or one of such festivals as Head of Department may declare in respect of establishment under his/her administration control.

(iii) The amount of the package is Rs5000/- to be paid as advance to Gramin Dak Sevak. This amount is interest-free. The amount would be released through a pre-loaded Rupay Card from SBI. DDQs, on receipt of application from GDS for this package, may process and acquire the prepaid cards from SBI for the issue among the applicants. A detailed SOP issued by the Ministry of Finance, Department of Expenditure vide their OM No. 12/2/2020-E IIA (Pt. dated 13th October, 2020 is enclosed for obtaining these pre-loaded Rupay cards with an amount of Rs.5000/-. The amount paid under this package is recoverable in not more than ten (10) equally installment.

(iv) GDSs are outside of the Civil service of the Union and shall not claim to be at par with Central Government employees on grant/sanction of this Special Festival package.

(v) These order will take effect from the date of issuance of this Office Memorandum and will be in force during the current financial year till 31st March, 2021.

2. This issue has the concurrence of IFW vide their diary No.86 dated 20.01.2021.

(Dr. Vincent Barla)
Director (GDS/PCC)

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NATIONAL FEDERATION OF POSTAL EMPLOYEES
1st Floor North Avenue Post Office Building, New Delhi-110001

Ref: PF/NFPE/ Commuted Leave

Dated – 11.01.2021

To
The Secretary
Department of Posts
Dak Bhawan, New Delhi – 110001

Sub: – Extension of orders for grant of commuted leave without Medical Certificate to eligible officials.

Sir,

In the orders issued in Covid-19 guidelines the officials above 50 years of age and pregnant women were allowed to avail commuted leave without Medical Certificate due to Covid -19 pandemic.

The same may kindly be extended further till the Covid-19 Crisis is over as there is no loss to the Department by giving this facility to the elderly officials and pregnant women officials.

Providing vaccine of Corona to the Postal Employees on priority basis – NFPE

Such officials will get more relief during this period of Crisis.

Hoping for a positive action

With regards,

Yours sincerely,
(R. N. Parashar)
Secretary General

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