GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
(DEPARTMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES)

LOK SABHA

STARRED QUESTION NO. 20
(TO BE ANSWERED ON 07.12.2022)

PUBLIC GRIEVANCES

*20. SHRI VIJAYAKUMAR (ALIAS) VIJAY VASANTH:

Will the PRIME MINISTER be pleased to state:

(a) whether the Government receives large number of public grievances on various issues and if so, the details thereof, Ministry/Department-wise;

(b) the number of public grievances received/ addressed so far, Ministry/Department-wise; and

(c) whether these grievances are addressed on time, if so, the details thereof and if not, the reasons therefor?

ANSWER

MINISTER OF STATE IN THE MINISTRY OF PERSONNEL PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER’S OFFICE (DR. JITENDRA SINGH)

(a): Yes sir, the public grievances received by Government on the Central Public Grievances Redress and Monitoring System (CPGRAMS) portal for the year 2022 Ministry/ Department wise are at Annex l . Public Grievances are received on various issues such as implementation of Government schemes/ programmes, quality of services, civic amenities, harassment & atrocities, corruption etc.

(b): The list of Public Grievances addressed for the year 2022 Ministry/ Department wise are at Annex 2.

(c): The endeavour of the Government is to ensure quality and timely disposal of the public Grievances. The stipulated time-frame for disposal of public Grievances was reduced from 60 days to 45 days in June 2021 which was further reduced to 30 days from July 2022. In case redressal is not possible within the stipulated timeframe an interim reply shall be given to the citizen. The average grievance redressal time for the month of October 2022 is 27 days and for November 2022 is 28 days.

Annexure 1

Annexure 2

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GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
LOK SABHA

UNSTARRED QUESTION NO: 2324
ANSWERED ON: 16.03.2022

Central Government Pensioners

Su Thirunavukkarasar
Will the Minister of PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS be pleased to state:-

(a) the estimated number of retired persons availing Central Government pension in the country, State-wise;

(b) whether the Government has any proposal to utilize doorstep services of postal department for submission of Digital Life Certificate (DLC) through postman in order to ease the process;

(c) if so, the details thereof; and

(d) the time by which the above proposal is likely to be implemented?

ANSWER

MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER’S OFFICE (DR. JITENDRA SINGH)

(a): As per database maintained by Central Pension Accounting Office (CPAO), Controller General of Defence Accounts, Ministry of Railways, Department of Telecommunications, Department of Post, the estimated number of retired persons availing Central Government pension is at Annexure-I.

(b) to (d): With a view to make Doorstep Services for submission of Life Certificate available to all pensioners across the country and to ease the process, the Department of Pension & Pensioners’ Welfare roped in the India Posts and Payment Bank (IPPB) under the Department of Posts for Digital Life Certificate. The IPPB has started Doorstep Service of obtaining Life Certificate in November, 2020 through its network of Postmen & Gramin Dak Sevaks.

Annexure: I

The approximate number of Central Government Pensioners as on 31/03/2021 is as follows:

Download Central Government Pensioners PDF

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The central government declared on Friday that no proposal to include menstrual leave in governmental departments is being explored at this time. Menstrual leave is a type of leave in which a person may be entitled to paid or unpaid time off from work if they are menstruation and hence unable to work.

Smriti Irani, the Minister of Women and Child Development, told the Lok Sabha that the Central Civil Services CCS (Leave) Rules, 1972, do not include provisions for menstrual leave and that no proposal to introduce such leave is presently under consideration. According to the union minister, female government employees are entitled to earned leave, half-pay leave, unusual leave, child care leave, commuted leave, maternity leave, leave on medical certificate, leave not due, and other sorts of leave under these regulations.

Child care leave rules – CCS Leave Rules, 1972 Gazette Notification

During their menstrual period, many women suffer a variety of problems. Dysmenorrhea is a disorder in which some women experience discomfort during menstruation. Despite having some worries prior to menstruation, up to 80% of women do not experience issues severe enough to interfere with daily functioning as a result of menstruation. Premenstrual syndrome affects 20 to 30 percent of women, interfering with their daily lives. In 3 to 8% of persons, the symptoms are severe. Premenstrual dysphoric disorder (PMDD) is a severe and debilitating type of premenstrual syndrome that affects 1.8–5.8% of women who menstruate.

Meanwhile, in India, a number of private businesses and start-ups, including food delivery apps like Zomato and Swiggy, have introduced a policy allowing employees to take menstruation leave. Last year, Zomato introduced a ten-day paid “period leave” policy for female and trans employees, while Swiggy provides female delivery crew a monthly two-day time off policy during periods. Byju’s, the country’s biggest education app, allows female workers to take up to 12 Period Leaves (PELs) every year, according to the company’s blog.

Menstrual leave is governed or provided for in several nations across the world. Women in Indonesia have the entitlement to two days of menstruation leave every month under the Labor Act No. 13 of 2003, albeit these are not extra leaves. Since 1947, Japan has followed the regulation that “where a woman has sought leave because working during her menstrual period would be very difficult, the employer should not employ such lady on days of her menstrual period.” Female employees in South Korea are entitled to menstruation leave and are guaranteed additional compensation if they do not use the time off that they are entitled to. Women in Taiwan are entitled to three days of “menstrual leave” each year under the Gender Equality in Employment Act.

– Lok Sabha question on Menstrual leave for female government employees

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17 MAR 2021

The Rajya Sabha has approved the Medical Termination of Pregnancy (Amendment) Bill, 2021 to amend the Medical Termination of Pregnancy Act, 1971 on 16th March 2021. The Bill was approved in Lok Sabha on 17th March 2020.

Salient features of amendments:

• Enhancing the upper gestation limit from 20 to 24 weeks for special categories of women which will be defined in the amendments to the MTP Rules and would include survivors of rape, victims of incest, and other vulnerable women (like differently-abled women, minors), etc.
• The opinion of only one provider will be required up to 20 weeks of gestation and of two providers for termination of pregnancy of 20-24 weeks of gestation.
• Upper gestation limit not to apply in cases of substantial fetal abnormalities diagnosed by the Medical Board. The composition, functions, and other details of the Medical Board to be prescribed subsequently in Rules under the Act.
• Name and other particulars of a woman whose pregnancy has been terminated shall not be revealed except to a person authorised in any law for the time being in force.
• The ground of failure of contraceptive has been extended to women and her partner.
• The Medical Termination of Pregnancy (Amendment) Bill, 2021 is for expanding access of women to safe and legal abortion services on therapeutic, eugenic, humanitarian, or social grounds. The amendments include the substitution of certain sub-sections, insertion of certain new clauses under some sections in the existing Medical Termination of Pregnancy Act, 1971, with a view to increase the upper gestation limit for termination of pregnancy under certain conditions and to strengthen access to comprehensive abortion care, under strict conditions, without compromising service and quality of safe abortion.

It is a step towards the safety and well-being of the women and many women will be benefitted from this. Recently several petitions were received by the Courts seeking permission for aborting pregnancies at a gestational age beyond the present permissible limit on grounds of fetal abnormalities or pregnancies due to sexual violence faced by women. The amendments will increase the ambit and access of women to safe abortion services and will ensure dignity, autonomy, confidentiality, and justice for women who need to terminate the pregnancy.

Source: PIB

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GOVERNMENT OF INDIA
MINISTRY OF HOUSING AND URBAN AFFAIRS

LOK SABHA

UNSTARRED QUESTION NO. 919
ANSWERED ON FEBRUARY 06, 2020

CONCESSION IN HOME LOAN INTEREST RATES

DR. BHARATI PRAVIN PAWAR
SHRI SADASHIV KISAN LOKHANDE

Will the Minister of HOUSING AND URBAN AFFAIRS be pleased to state:

(a) whether any concession in interest rates on home loans is being provided at Central level to purchase/construct houses in Maharashtra; and

(b) if so, the details thereof and the number of people benefited in this regard in Maharashtra during the last three years?

ANSWER

THE MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY OF HOUSING AND URBAN AFFAIRS

(SHRI HARDEEP SINGH PURI)

(a) & (b) Yes, Sir. Government is implementing a Credit Linked Subsidy Scheme (CLSS) as one of the components of Pradhan Mantri Awas Yojana (Urban) [PMAY(U)] to provide interest subsidy for housing loans to eligible beneficiaries. The main featuresof CLSS are at Annexure – I. During the last three years 1,46,638 households have availed benefits under CLSS in Maharashtra.

Annexure – I

Annexure for Lok SabhaUnstarred Question No 919 for 06.02.2020

*Loans beyond this limit will be at non-subsidised rates.

The beneficiary, at his/her his discretion can build a house of larger area but interest subsidy would be limited to first Rs. 6 lakh only

Source : loksabha questions

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Employees Provident Fund Organization (EPFO) invests 85% of the funds in debt instruments and 15% of the investment is made in Exchange Traded Funds (ETFs), as notified by the government according to the investment pattern.

Based on Nifty 50, Sensex, Central Public Sector Enterprises (CPSEs) and Bharat 22 Indices, the investment in ETFs is made. EPFO does not invest in individual companies ‘ stock and shareholdings.

Also check: 4% DA hike to Central Government employees is confirmed as from 1 January 2020

Shri Santosh Kumar Gangwar Union Minister of State (I / C) for Labor and Employment received this information in written reply to a question today in Lok Sabha.

PIB

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09 DEC 2019

Under the Pradhan Mantri Mudra Yojana (PMMY), 20.84 crore loan accounts totalling an amount of Rs 10.24 lac crore have been sanctioned upto 01.11.2019. As per the findings of  the PMMY survey conducted by Labour Bureau, an attached office of the Ministry of Labour & Employment, around 5 crore persons (3.1 crore self-employed and 1.95 crore  hired workers) were working in establishments for which MUDRA  loans were availed between April, 2015 to March, 2018. The findings of the survey reveal that these loans enabled beneficiaries to sustain the economic activities they were engaged in.

This information was given by Shri Santosh Kumar Gangwar, Minister of State (I/C) for Labour and Employment in written reply to a question in Lok Sabha today.

PIB

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GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF ECONOMIC AFFAIRS
LOK SABHA

UNSTARRED QUESTION NO. 1234
TO BE ANSWERED ON 25th NOVEMBER, 2019

Question by SHRI LAVU SRI KRISHNA DEVARAYALU & ANSWER by MINISTER OF STATE IN THE MINISTRY OF FINANCE SHRI ANURAG SINGH THAKUR

Will the Minister of FINANCE be pleased to state:

1. Question: whether it is true that the Economic Survey presented this year recommends an increase in retirement age for employees to 70 years;
Answer: The Economic Survey 2018-19 did not recommend an increase the retirement age for employees to 70 years. It merely highlighted the experience of other major countries.

Also check: Central Government employees who have put in 33 years service or attained the age of 60 years, whichever is earlier, shall retire on superannuation

2. Question: if so, the details of the recommendation along with its status;
Answer: Does not arise.

3. Question: whether it is true that the Ministry is planning to bring a new proposal of 33 years of service or 60 years whichever is less for Central Government employees instead of implementing the above recommendation; and
Answer: Presently, there is no proposal in the Government to fix the retirement age of Government employees as 60 years or 33 years of service, whichever is earlier.

4. Question: if so, the details thereof and the reasons therefor along with its status?
Answer: Does not arise

Source: http://loksabhaph.nic.in/

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Ministry of Personnel, Public Grievances & Pensions
Provisions relating to Reservations

20 NOV 2019

The instructions issued by Government on India under Article 16 (4) and 16 (4A) of the Constitution are, mutatis mutandis, followed by the Public Sector Undertakings (PSUs), Financial Institutions including the Public Sector Banks under the Central Government. Implementation of the reservation provisions are insisted upon as a pre-condition to receive grants-in-aid by the voluntary organizations, autonomous bodies/institutions etc. where:-

• the recipient body employs more than 20 persons on a regular basis and at least 50% of its recurring expenditure is met from grants-in-aid from Central Government; and
• the body is registered society of a cooperative institution and is in receipt of a general purpose annual grants-in-aid of Rs. 2 lakhs and above from the Consolidated Fund of India.

Ministries/Departments have been directed to include suitable clause in the terms and conditions under which voluntary agencies / organizations etc. are given grants-in-aid by the Government for reservation for SCs/ STs/ OBCs in the posts and services under such organisations or agencies. It has further being provided that while sanctioning further grants, the progress made in employing SCs/ STs/ OBCs should be kept in view.

This information was provided by the Union Minister of State (Independent Charge) Development of North-Eastern Region (DoNER), MoS PMO, Personnel, Public Grievances & Pensions, Atomic Energy and Space, Dr Jitendra Singh in written reply to a question in Lok Sabha today.

PIB

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GOVERNMENT OF INDIA
MINISTRY OF HEALTH AND FAMILY WELFARE
DEPARTMENT OF HEALTH AND FAMILY WELFARE
LOK SABHA

UNSTARRED QUESTION NO.5672

ANSWERED ON 26TH JULY, 2019

SALARY OF NURSES

SHRI ANTO ANTONY:

Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:

(a) whether the Government has issued any directives/guidelines to all the State Governments and Union Territories to fix the salary of nurses who are working in private sector, if so, the details and current status thereof;

(b) whether the Government has received implementation reports from the concerned State/UT Governments in this regard, if so, the details thereof and if not, the reasons therefor; and

(c) the steps taken/being taken by the Government for urgent implementation of the said directives/guidelines?

ANSWER

THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND
FAMILY WELFARE
(SHRI ASHWINI KUMAR CHOUBEY)

(a): Hon’ble Supreme Court vide judgement dated 29th January, 2016 in Writ Petition (C) No.527/2011 directed Ministry of Health and Family Welfare to look into the grievances of nurses working in private hospitals/ institutions by forming a committee. Accordingly, Ministry of Health and Family Welfare constituted a committee in February, 2016. The Recommendations of the committee relating to salary and working conditions of nurses working in private hospitals / institutions have been sent to all States/UTs for making legislation/guidelines in this regard.

(b)& (c): A number of State Governments have already initiated action in the above matter. Health being State subject, it is for the concerned State Governments to make legislation / guidelines for the purpose

Source: Loksabha

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