BSNL & DOT PENSIONERS ASSOCIATION (INDIA)
CENTRAL HEAD QUARTER, AHMEDABAD-380001.
(Registered under Indian Trade Union Act, 1925, Reg. No. C-G6456/ 2006
Affiliated to Bharat Pensioners Samaj, New Delhi)
Tamilnadu Circe

BDPA(I)//TNLC

07.10.2023

To
The Controller General of Communication Accounts,
New Delhi-110 001.

Sir,

Sub: Submission of Annual Life Certificate by the Pensioners / Family Pensioners – Reg.

I would like to bring to your kind notice that the Pr. CCA T.N. Circle issued a notification today (06.10.2023) to hold a Mela for Life Certificate in CCA Office in Chennai for those pensioners / Family Pensioners whose LC expired on 30.09.2023 and earlier. This is not constrained to the pensioners residing in and around Chennai & City Suburban. It is for the pensioners/ Family pensioners of the entire circle from Chennai to Kanyakumari.

Hither to the life certificate was given in the month of November each year as per para 15.1 and 15.2 of Scheme for payment of pension to Central Government Civil Pensioner through Authorised banks. The Post Offices also were following the same procedure and there was no complaint of Non-drawal of Pension / FP for want of LC. The Dept. of Telecom has introduced a portal called “Jeevan Pramaan” and asked the DOT/BSNL Pensioners / Family Pensioners to submit LC digitally on this portal. For doing this the following documents are compulsorily required.

1) Aadhar Card Copy
2) PPO Copy (First Page with Name & PPO details)
3) PAN Card Copy
4) Filled in LC Form.

Actually when the pensioners / Family pensioners try to give digital life certificate it is not updating the Jeevan Pramaan software due to some differences in the name and other details of the pensioners, particularly family pensioners. At the time of issue of Aadhaar card initially the name of the family pensioners i.e. widows are noted with the name of their husband’s name or father’s name as surname. This is not tallying with the name in the PPO where only the name of the widow or divorced, daughter etc are available without any surname. Because of this difference the LC is not updated n the Pramaan Software leading to the stoppage of drawal of FP to the Family pensioners. Further many of the centers are not clearly aware of the procedure for printing life certificate properly. Thus the family pensioners are suffering a lot due to non-drawal of FP for want of LC. It may please be noted that the Dept. of Pension and Pensioners welfare has prescribed so many procedures for submission of Life Certificate by giving a list of persons specified for signing the LC as per para 14.3 of Scheme Booklet by CPAO. This has been followed by the pensioners and family pensioners hither to without any problem.

Only after the migration of the drawal of pension and FP from various Banks / Post offices to CCA Offices the pensioners and family pensioners are suffering a lot due to stoppage of drawal of pension / FP due to non receipt of LC or not updating the LC in the Sampan software. This Association therefore request the CGCA and the DOT to kindly continue to hold the old practice on submission of LC singed by various authorities as usual. Such life certificates may be accepted and updated by engaging separate staff in the CCA offices. This work will be only for two or three months i.e. November, December and if necessary for January also in the CCA offices. It may be noted that many pension disbursing authorities are still following the existing methods also in the matter of life certificate.

In the above instant case of T.N. Circle it is highly impossible to pensioners /  family pensioners to travel long distance of about 700 kms from Kanyakumari to Chennai to give life certificates. Such Melas may be conducted in all SSAs in the General Managers offices. It is also suggested that all the existing pensioners / family pensioners have already submitted LC during November 2022 in the Banks and Post officers, and therefore they may be allowed to submit the same again in November. All Pensioners / family pensioners may be allowed to submit LC in the month of November only by whatever means possible to them instead of Sampann procedure being introduced by the Dept. of Telecom as its own to avoid hardship to the Pensioners / family pensioners.

We hope that the needful will be done in this regard.

Thanking you,

Yours Sincerely

(D.CHANDRASEKARAN)
Circle Secretary &
All India Executive President

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PCDA

IMPORTANT NOTICE

It is hereby intimated that approval for extension of Annual Identification for SPARSH migrated pensioners has expired on 28th of February 2023. Pensioners who have yet not performed identification are advised to perform annual identification by 20th of March 2023 to avoid stoppage of pension.

Available modes of identification:-

• (A) Through Jeevan Pramaan Portal.
• (B) Manual Life Certificate using SPARSH Portal
• (C) Digital Life Certificate using SPARSH Portal
• (D) SBI API (pensioners having bank Account with SBI)

SPARSH Pensioners may visit nearest Common Service Centers or Departmental Service Centers or Bank Service Centers for submitting their Annual Identification (Life Certificate).

SPARSH Pensioners who have performed Annual Identification (Life Certificate) through any available modes may check their status by visiting link sparsh defence pension

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Submission of Digital Life Certificate for Pensioners from 1.11.2022

Every Central Government pensioner has to submit Annual Life Certificate in the month of November for further continuation of pension. Pensioners in the age group of 80 years and above, to submit Annual Life Certificate from 1st October onwards, instead of 1st November onwards, every year.

An Annual Life Certificate can be submitted manually or digitally as per convenience of the pensioner

• Pensioners can submit Life Certificate online through Jeevan Pramaan Portal.
• Life certificate can be recorded by Pension Disbursing Authorities
• Life certificate form signed by any ‘designated official’
• Doorstep Service for submission of Digital Life Certificate through Postman
• Postinfo APP
• Doorstep Banking (DSB)

No. 1(8)/2021-P&PW(H)-7468
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Pension and Pensioners’ Welfare

8th Floor, B-Wing, Janpath Bhawan
Janpath, New Delhi-1 10001
Dated the 30th September, 2022

OFFICE MEMORANDUM

Subject: Submission of Annual Life Certificate

Every Central Government pensioner has to submit Annual Life Certificate in the month of November for further continuation of pension. It has been observed that a large number of Central Government pensioners physically visit bank branches for this purpose.

2. As a measure to enable an additional exclusive window to very senior pensioners, this Department, vide its OM No. 1/20/2018-P&PW(E) dated 18.07.2019, has allowed the pensioners in the age group of 80 years and above, to submit Annual Life Certificate from 1st October onwards, instead of 1st November onwards, every year.

3. The different modes available to a pensioner for submission of Annual Life Certificate are once again summarized for Pensioners’ awareness. An Annual Life Certificate can be submitted manually or digitally as per convenience of the pensioner by following modes:

• Life certificate can be recorded by Pension Disbursing Authorities (PDAs), if the pensioner physically appears before the PDA.
• Personal appearance of a pensioner will not be required, if the pensioner submits the life certificate form signed by any ‘designated official’. In accordance with para 14.3 of the Scheme Booklet issued by CPAO, a pensioner who produces a life certificate in the prescribed form, signed by persons specified, is exempted from personal appearance. A list of designated officials specified for signing the Life Certificate as per the scheme booklet of CPAO is attached as Annexure-I.
• Pensioners can submit Life Certificate online through Jeevan Pramaan Portal. The process of submission of Digital Life Certificate through “Jeevan Pramaan” may be seen at https://youtube.com. UIDAI has provided details of all biometric devices which are permissible for capturing biometrics of a person. Pensioners may visit the site www.uidal.gov.in to get information of all such devices.
• India Post Payments Bank (IPPB) of Department of Posts along with Meity have successfully launched the initiative of the Department of Pension & Pensioners’ Welfare: “Doorstep Service for submission of Digital Life Certificate through Postman” in November 2020. IPPB is utilizing its national network of more than 1,36,000 access points in Post Offices and more than 1,89,000 Postmen & Gramin Dak Sevaks with smart phones and biometric devices to provide Doorstep Banking Services for generation of Digital Life Certificates. For leveraging this facility through a mobile phone, a pensioner has to download “Postinfo APP” from Google Play store. The process of submission of Digital Life Certificate through Postmen/Gramin Dak Sevaks may be seen at https://youtu.be/cERWM_U7g54.
• Doorstep Banking is also available through the Alliance comprising 12 Public Sector Banks which do “Doorstep Banking” for its customers in 100 major cities of the country under Ease of Banking reforms. PSB Alliance has introduced the service for collection of Life Certificates under the umbrella of Doorstep Banking. DSB Agent shall visit the doorstep of Pensioner to render the service. Service can be booked by the pensioner through any of the 3 channels 1.e. Mobile App, Website or Toll – Free Number.

1. Mobile App i.e “Doorstep Banking (DSB)” can be downloaded from Google Play store.
2. Pensioners can access through Web Browser ie.  https://doorstepbanks.com/ & https://dsb.imfast.co.in/doorstep/login
3. Through Toll free Number:- 18001213721, 18001037188.

• Pensioners can also submit Life Certificates using the Face Authentication technology system based on UIDAI Aadhaar software whereby it is possible to generate a Digital Life Certificate from any Android based smart phone by capturing the live photograph of the pensioner for online submission on the Jeevan Pramaan mobile application. The process flow for generating DLCs through Face Authentication is available on DoPPW’’s Pensioners’ Portal > Jeevan Pramaan > Process flow of face authentication technique for DLC generation.
  (https://pensionersportal.gov.in/).

4. All Pension Disbursing Authorities are requested to take note of this OM for compliance and give wide publicity of the same amongst pensioners.

5. This issues with the approval of the competent authority.

(Ashok Kumar Singh)
Under Secretary to the Govt. of India
Tel. No. 23310108

Annexure-I

List of persons specified for signing the Life Certificate (para 14.3 of Scheme Booklet by CPAO)

• A person exercising the powers of a Magistrate under the Criminal Procedure code;
• A Registrar or Sub-Registrar appointed under Indian Registration Act;
• A Gazetted officer of the Government;
• A Police Officer not below the rank of Sub-Inspector in-charge of a Police Station;
• A Postmaster, a departmental Sub-Postmaster or an Inspector of Post Offices;
• A Class-I officer of the Reserve Bank of India, an officer (including Grade IJ officer) of the State Bank of India or of its subsidiary;
• A Justice of Peace;
• A Block Development Officer, Munsif, Tehsildar or Naib Tehsildar:
• A Head of Village Panchayat, Gram Panchayat, Gaon Panchayat or an
• Executive Committee of a Village;
• A Member of Parliament, of State legislatures or of legislatures of Union Territory Governments/Administrations;
• Treasury Officer.

Submission of Life Certificate by Central Govt Pensioners 2022

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Ministry of Defence

Defence Pensioners Requested to Complete Annual Identification by May 25, 2022

18 MAY 2022

The ministry of defence has once again requested those defence pensioners who are yet to complete their annual identification/life certification to complete the process by May 25, 2022 positively to ensure smooth processing of monthly pension.

Upon verification of data received as of 17 May 2022, it has been noticed that 43,774 Pensioners who have been migrated to System for Pension Administration – Rakshasa (SPARSH) have not completed their annual identification, neither online nor through their respective banks by November 2021.

Further, for legacy pensioners (pre-2016 retirees) who continue to be on the old system of Pension, it is informed that nearly 1.2 lakh pensioners have not completed their annual identification through any of the means available.

The Annual Identification/Life Certification can be done via the following means:

1. Via the Digital Jeevan Pramaan online/Jeevan Pramaan Face App for Android Users

• a. Details of installation & usage may be found here: Download Jeevan Pramaan FaceApp Installation
• b. SPARSH Pensioner: Please choose Sanctioning Authority as “Defence – PCDA (P) Allahabad” & Disbursing Authority as “SPARSH – PCDA (Pensions) Allahabad
• c. Legacy Pensioner (pre-2016 Retiree): Please choose your respective Sanctioning Authority as “Defence – Jt. CDA (AF) Subroto Park” or Defence – PCDA (P) Allahabad” or “Defence – PCDA (Navy) Mumbai& Disbursing Authority as your respective pension disbursing bank/DPDO etc.

2. Pensioners may also visit Common Service Centres (CSCs) for completion of Annual Identification. Find your nearest CSC here: https://findmycsc.nic.in/
3. Pensioners may also visit their nearest DPDO for updation of Life Certification. Legacy Pensioners may continue to update their Life Certification with their respective banks.

The process of Annual Identification/Life Certification is a statutory requirement for continued and timely credit of monthly pension. However, the Monthly Pension for April 2022 was credited through a special one-time waiver for 58,275 Pensioners (out of 4.47 lakh Migrated Pensioners on SPARSH), as their annual identification details could not be verified by their respective banks by month-closing.

PIB

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CPAO

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT, BHIKAJI CAMA PLACE,
NEW DELHI 110066

CPAO/ Data Bank/ Life Certificate/ OM/2020‐ 21/360

dated: 11.01.2021

Office Memorandum

Subject : Submission of Life Certificate by NPS-AR pensioner through Jeevan Pramaan.

The Central Pension Accounting Office is Pension Disbursing Authority for National Pension system- Additional Relief (NPS–AR). The NPS-AR pensioners are required to submit Life Certificate in the month of November every year for continuation of the pension. Life Certificates are sent to CPAO through the Bank Branches of the pensioners, where the pensioners maintain their pension accounts.

2. A new interface (Aadhar based) for submission of Life Certificate has been developed in Jeevan Pramaan for NPS-AR pensioners and this interface is now live for submission of Digital Life Certificate (DLC] through Jeevan Pramaan. Now NPS-AR pensioners can submit their Life Certificate through Jeevan Pramaan. The Jeevan Pramaan User Manual for uploading Digital Life Certificate is attaching herewith.

Huge relief to CAPF personnel to extend Disability Compensation – Employees covered under NPS will get benefits under Rule 9 of Extra Ordinary Pension (EOP)

Huge relief to CAPF personnel to extend Disability Compensation – Employees covered under NPS will get benefits under Rule 9 of Extra Ordinary Pension (EOP)

• Huge relief to CAPF personnel to extend Disability Compensation – Employees covered under NPS will get benefits under Rule 9 of Extra Ordinary Pension (EOP)

This issue with the approval of Chief Controller (Pension).

(Satish Kumar Garg)
Sr. Accounts Officer, CPAO

Download Life Certificate User Manual – Jeevan Pramaan – CPAO

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Ministry of Communications

Jeevan Pramaan / Digital Life Certificate now available at your nearest post office or at door step

13 NOV 2020

Digital Life Certificate is a biometric enabled digital service for pensioners. Pensioners of Central Government, State Government, EPFO or any other Govt. organizations can take benefit of this facility at doorstep or at any post offices.

The pensioners need not visit office of Pension department or pension disbursing agency for submission of Life Certificate

• Completely paperless issuance of Digital Life Certificate with Aadhaar authentication.
• Instant issuance of certificate.
• Service available at nominal fee of Rs. 70 (inclusive of taxes)

Pensioner needs to carry the following information for the generation of the DLC:

1.Pension ID
2.Pension Payment order
3.Pension Disbursing department
4.Bank account details
5.Mobile Number and Email ID
6.Aadhaar Number

Digital Life certificate will be instantly generated with Pramaan ID sent to you on your mobile.

Your certificate details will be automatically updated with the pension department.

Pensioner can book doorstep request on post info mobile app or http://ccc.cept.gov.in/covid/request.aspx

Nodal officer Name: Shri Ramdas Tayde (OA DO Panaji)

Contact number: 9823910714

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• MACP FOR THE CENTRAL GOVERNMENT CIVILIAN EMPLOYEES

EPFO to allow EPS pensioners to submit their Digital Pramaan Patra at any time during the year as per their convenience – PIB

Source: PIB

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D.O. No. 5-412019- PBI
Government of India
Ministry of Communications
Department of Posts

Dak Bhawan, New Delhi-110001
Dated 27.10.2020

PRANNOY SHARMA
Secretary (Postal Services Board) &
Deputy Director General (PBl)
Dak Bhawan, sansad Marg
New Delhi-110001

Dear Sir,

This is regarding the provision of Jeevan Pramaan / Digital Life Certificate Services in Assisted Mode through India Post Payments Bank (IPPB).

2. With reference to the ongoing engagement between IPPB and DoPPW for providing Jeevan Pramaan/ Digital Life Certificate (DLC) Services through IPPB, we are delighted to inform you that IPPB has made provision for catering to pensioners in the Assisted mode for getting their Digital Life Certificates Services. In the initial phase, IPPB Shall be providing these services at 100 locations in the country. From November 1, 2020, IPPB shall be enabling this service across the national network of DOP, which comprises of over 189,000 Postmen & Gramin Dak Sevaks, equipped with smartphones and biometric devices to provide Doorstep Banking Services for all IPPB services, including Assisted DLC services.

3. The Assisted DLC service can be availed by any pensioner irrespective of the Pension Disbursing Agency and shall be based on Aadhaar enabled biometric authentication in the DLC application developed by NIC. This service would increase the convenience for the pensioners and also reduce the Turn Around Time (TAT) of issuance of Jeevan Pramaan certificate.

FAQ for Pensioners Regarding Digital Life Certificate (DLC)

4. We have attached a 1 pager service proposition which can be shared with all Central Government Ministries/ Departments for creating awareness amongst employees and pensioners. We are thankful to the assistance offered by your office in completion of this project and making the service live. Going forward, we seek your assistance in creating the awareness about the availability of the convenient and hassle-free services to the pensioners under the jurisdiction of the department through the following interventions:

• Communication to all the Ministries/ Departments, including Railways and Defence, informing about the Assisted Jeevan Pramaan services of IPPB.
• Announcement about the IPPB Jeevan Pramaan service through social media of DoPPW
• SMS intimation to pensioners’ database available with DoPPW
• Communications to the Pensioner’s Associations to avail the benefit of the service from IPPB Postmen/Grameen Dak Sevaks.

5. Considering that the Model Code of Conduct is in-force in Bihar due to State Assembly Elections, Department had approached Election Commission for formal intimation /approval for start of the service across India (except Bihar).  Consequently, the go-ahead has been received from Election Commission and the services are now being rolled out by IPPB in all states except Bihar. Your kind support is once again sought in disseminating the details of the service to all concerned so that Pensioners can benefit from this service.

DoP – Clarification on date of commencement of risk for PLI / RPLI proposals

Annexure

Broad flow of the DLC generation through IPPB:

1. Pensioner calls a Postman/ Gramin Dak Sevak GDS to his/her doorstep or visits the nearest post office. The pensioner can request for a doorstep service through the Post info app/ website of the Department of Posts.
2. The Postman/Grameen Dak Sevak, equipped with a smartphone and biometric device, accesses DLC app interface from his/her mobile and assists the pensioner to generate the DLC
3. The pensioner provides the required details to Postman/ Gramin Dak Sevak for entry into the application and verifies the provided data through Aadhaar based biometric.
4. The Jeevan Pramaan ID is generated based on the valid inputs like PPO number, pension disbursing agency, etc provided by the pensioner and updated directly to the pension disbursing agency.

Salient advantages of the Digital Life ceftificate journey leveraging the services of NIC:

• Completely paperless issuance of Digital Life Certificate with Aadhaar authentication
• Instant issuance of Certificates at doorstep through Postmen or at nearest Post Office
• Convenience for the Pensioner as Digital Life Certificate details are directly updated with the department, thereby avoiding the need to visit any Pension Disbursing Agency/ Bank
• Availability of services at a nominal fee of Rs. 70 (inclusive of taxes), which shall be paid by the Pensioner to the Postman/ Gramin Dak Sevak

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11 JUN 2020

In recognition of need to bring service delivery closer to the door steps of EPS pensioners, especially during the challenging times of COVID-19 Pandemic, EPFO has proactively partnered with Common Service Centre (CSC) to provide facility to submit Digital Jeevan Pramaan. By leveraging the last mile network of over 3.65 lakh Common Services Centers, EPFO provides its 65 lakh pensioners facility to submit Digital Jeevan Pramaan closer to their residence. EPS pensioners are required to submit Jeevan Pramaan /Life certificate each year to continue to draw pension.

In addition to CSC centers, EPS pensioners can also submit Jeevan Pramaan through 135 regional offices and 117 district offices and pension disbursing banks. A multi agency model adopted by EPFO empowers EPS pensioners with choice and autonomy to select the service delivery agency as per their convenience.

A key policy change has been to allow EPS pensioners to submit Digital Jeevan Pramaan at any time during the year as per their convenience. The life certificate will remain valid for one year from date of submission. Earlier, the pensioners were required to submit the Jeevan Pramaan in the month of November. This resulted in difficulties faced by pensioners and generated large number of grievances on account of stoppage of pension. Also, in case of belated submission of Life Certificate it remained valid only for a few months up to November. This pro pensioner step has been taken to provide hassle free social security cover to EPS pensioners.

EPFO is committed to facilitate financial independence of its 65 lakh EPS pensioners by ensuring timely disbursement of pension especially during the times of crisis.

PIB

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Jeevan Pramaan
List of Sanctioning Authority and its corresponding Disbursing Agency (as on 1st November’ 2018)

Source: jeevanpramaan.gov.in

The post List of Pension sanctioning authority and its corresponding disbursing agency as on 01.11.2018 appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

19.03.2018

Subject: Simplification of Pension Procedure – Submission of Life Certificate

Attention is invited to CPAO’s 0M No. CPAo/Tech/Simplification/2012-13/325 dated-18.02.2013 on the above subject whereby it was decided to submit the life certificate to any branch of the authorized bank through which pension of pensioners/family pensioners is being disbursed. Format of acknowledgement to be given by the Life Certificates receiving branch to the pensioner/family pensioner was circulated vide this office OM No.CPAO/lT&Tech/Scheme Booklet/2015-16/1666 dated-16.10.2015 which was reiterated vide OM No.CPA0/lT&Tech/Jeevan Pramaan/2015-16/ 1680 dated-09.11.2 015.

But, it is observed that bank branches are still not providing the acknowledgement of Life Certificate to the pensioners/family pensioners. Moreover, it has been observed that they do not forward the same to their CPPCs, resulting in stoppage of pension/ family pension which causes undue financial hardship to the pensioners/ family pensioners.

In view of the above, Heads of CPPCs and Heads of Government Business Divisions of all the authorized banks are requested to issue necessary instructions to all their branches to provide the acknowledgement of Life Certificate to the pensioner/family pensioner without fail and forward the same to the concerned CPPCs for necessary action.

sd/-

(Md.Shahid Kamal Ansari)

(Asstt. Controller of Accounts)

Authority: www.cpao.nic.in

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