Clarification on physical presence of witnesses at the time of acceptance of deceased claim case: DoP

SB Order No. 31/2020

e.F. No. 113-02/2019-SB
Government of India
Ministry of Communications
Department of Posts (F.S. Division)

Dak Bhawan, New Delhi
Dated:- 16.09.2020

ADDENDUM

To,

All Head of Circles/Regions,

Subject:- Clarification on physical presence of witnesses at the time of acceptance of deceased claim case.

Sir/Madam,

Kindly refer to the SB Order No. 31/2020, issued vide this office letter of even number dated 28.08.2020 on the settlement of deceased claim cases. This office has been receiving various representations from nominee / claimant that post offices are insisting for physical presence of two witnesses at the time of acceptance of deceased claim case.

This issue has been examined in detail and accordingly, I am directed to clarify that the physical presence of witnesses is not required, if self attested photocopy of ID/Address proof of witnesses containing signature of the witness concerned are produced along with other claim documents.

ID and Address proof of witnesses may be taken as prescribed in KYC master circular issued vide SB Order 14/2012 and GSPR-2018. A list is enclosed for ready reference.

Also check: Extension of MIS/ SCSS/ KVP/ NSC/ PPF schemes up to GDS Branch Post Office level through cheque

It is requested that this clarification may be circulated to all concerned including CBS/non­ CBS Post Offices to avoid public inconvenience.

This issues with approval of the Competent

(Devendra Sharma)
Assistant Director (SB-II)

Enclosed: As above.

List of documents may be accepted as ID and Address proof of witnesses

Application for settlement of an account of the deceased depositor by nominee or legal heirs under National (Small) Savings Scheme

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No.3603 5/1 /2012-Estt.(Res)
Government of India
Ministry of Personnel, Public Grievances and Pensions
Department of Personnel and Training

North Block, New Delhi
Dated the 29th November, 2013

OFFICE MEMORANDUM

Sub: Reservation for Persons with Disabilities-revised forms for Disability Certificates.

The undersigned is directed to refer to this Department’s O.M. No. 36035/3/2004-Estt.(Res) dated 29.12.2005 circulating consolidated instructions relating to Reservation for the Persons with Disabilities.

2. Ministry of Social Justice and Empowerment vide their Notification No. G.S.R. 2 (E) dated 30.12.2009 has issued rules to amend the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Rules, 1996. Rules 3 to 6 (Chapter II) Of the said Notification dated 30.12.2009 have prescribed various Forms of Disability Certificate.

3.    Keeping in view the amended Rules for Disability Certificates issued by the Ministry of Social Justice and Empowerment vide Notification dated 30.12.2009, paras 9, 10 and 11 of this Department’s O.M. No. 36035/3/2004-Est(Res) dated 29.12.2005 relating to issue of Disability Certificate stands withdrawn.

4.    All the Ministries/Departments are now requested to comply with the instructions contained in Rules 3 to 6 of Chapter II relating to Disability Certificate as per Ministry of Social Justice and Empowerment’s Notification No. G.S.R. 2 (E) dated 30 ,12.2009 (copy enclosed for ready reference).

5.    All the Ministries/Department are also requested to bring the above instructions to the notice of all k pointing authorities under their control.

sd/-
(G. Srinivasan)
Deputy Secretary to the Govt. of India

Source: Click here to view/download DoPT Order with all revised Forms

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 The Ministry of Health & Family Welfare has simplified the procedure by providing an option to the principal CGHS cardholder beneficiary to nominate a person to claim reimbursement of medical expenses in the event of his/her unfortunate death.

The nomination facility shall be subject to certain conditions which include – the nomination facility shall be available only to the CGHS pensioner card holders; beneficiaries who wish to exercise this option shall submit their declaration of nomination in the prescribed ‘Nomination Form’ duly filled up and complete in all respect, to the CMO In-charge of the CGHS Wellness Centre where the beneficiary is enrolled; the nomination shall be treated as valid only if the same has been entered in the CGHS database; only one person shall be allowed to be nominated as the original nominee or first nominee, and another person can also be nominated as ‘alternate nominee or second nominee’ who can claim reimbursement in case of unfortunate death of the first nominee; the principal CGHS cardholder beneficiary can nominate any natural or juristic person as his/her nominee for this purpose, whether related or unrelated to him/her; this option can be exercised at any time during the lifetime of the beneficiary. However, this option can be exercised only twice in the lifetime of the pensioner card holder; and in case, no option has been exercised during the life time of the CGHS pensioner beneficiary, the existing CGHS provision for claiming reimbursement of medical expenses, requiring submission of Affidavit by the claimant and NOCs from other legal heirs shall continue to apply.

To view the CGHS Letter dated 25 Sep, 2013 and Nomination Form: Click here

Source: http://karnmk.blogspot.in/2013/11/nomination-facility-under-cghs-for.html

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No. 1/12/2013-P&PW (E)
Government of India
Ministry of Personnel, P.G. & Pensions
Department of Pension & Pensioners’ Welfare

Lok Nayak Bhawan,
Khan Market, New Delhi
Dated: 1st Nov, 2013

Circular

Sub: Introduction of Common Nomination Forms for Nominations under various Rules – inviting comments – regarding.

The undersigned is directed to state that as present separate Nomination Form are being filled for various benefits. With a view to simplifying the procedure, the Department of Pension &PW proposes to introduce Common Nomination Form 1 for making nomination for the following benefits:

1. Gratuity under CCS (Pension) Rules, 1972
2. General Provident Fund (Civil Services) Rules, 1960
3. Amount under Employees Group Insurance Scheme, 1980

2. It is also proposed to use Common Nomination Form 2 for making nomination under

1. CCS (Commutation of Pension) Rules, 1981
2. Payment of Arrears of Pension (Nomination) Rules, 1983

3. Comments are invited from all concerned, including pensioners and pensioners’ associations on the use of these Forms in place of the existing Forms. Any suggestions for making the proposed Forms more simple, user-friendly and compatible with the amended provisions of the Rules are also welcome.

4. You may forward your comments to Shri Harjit Singh, Deputy Secretary, Department of Pension & Pensioners’ Welfare, at his e-mail harjit.singh59@nic.in within 15 days of its updating on the website.

Encl – Common Nomination Forms 1 and 2

sd/-
(D.K. Solanki)
Under Secretary to the Govt. of India
Tel No. 24644632

Copy to: 1. O/o CGA, 7thFloor, Lok Nayak Bhawan, Khan Market.
2. CPAO, Trikoot – II, Bhikaji Kama Place, New Delhi – 66.

with the request to expeditiously look into the Forms and send comments, if any, before 15th November, 2013.

Common Nomination Form 1

Head of Office,
………………………………………
………………………………………
………………………………………

I, ………………………………………………………., hereby nominate the person/persons mentioned below and confer on him/her/them the right to receive in the event of my death, to the extent specified below, amount on account of the following:-

i. any gratuity the payment of which may be authorized under Rule 50 of CCS (Pension) Rules
ii. amount that may stand to my credit in the General Provident Fund
iii. any amount that may be sanctioned by the Central Government under the Central Government employees Group Insurance Scheme, 1980

These nominations supersede any nominations made by me earlier.

Place and date:

1. CCS (Pension) Rules 1972 for Gratuity
2. General Provident Fund (CS), 1960
3. Central Government employees Group Insurance Scheme, 1980

made by Shri/Smt./Kumari……………………………………………
Designation …………………………………………………….
Office …………………………………………………………………………………………… .

(Strike out which nomination is not received)

Entry of receipt of nomination(s) has been made in page ………………….. Volume ……………….. of Service Book.

Name, Signature and Designation of Head of Office/authorized Gazetted Officer with seal
Date of receipt…………………………. .

Common Nomination Form 2

Pension Disbursing Authority,
……………………………………………….
……………………………………………….
……………………………………………….

I, ………………………………………………………., hereby nominate the person/persons mentioned below and confer on him/her/them the right to receive in the event of my death, to the extent specified below, amount on account of the following:-

i. Arrears of Pension
ii. Commuted Value of Pension

These nominations supersede any nominations made by me earlier.

Place and date:

Received the nominations, dated ……………………………………….., under the following Rules:-

1. Payment of Arrears of Pension (Nomination) Rules, 1983
2. CCS (Commutation of Pension) Rules, 1981

made by Shri/Smt./Kumari…………………………………. .
Designation ………………………………………………………
Office ……………………………………………………………..

(Strike out which nomination is not received)

Entry of receipt of nomination(s) has been made in page …………….. Volume ……………………. of Service Book.

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No.1127/2011-P&PW(E)
Government of India
Ministry of Personnel, P.G. & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhawan,
Khan Market, New Delhi
Dated: 20th September, 2013

OFFICE MEMORANDUM

Sub: Submission of Form 14 by the spouse to the pension disbursing bank after the death of the pensioner – instructions reg.

The undersigned is directed to draw attention to the requirement of applying for family pension in Form 14 as given in rule 81 (2) (A) (ii) of the CCS (Pension) Rules, 1972.

2. This Department has been receiving representations from various quarters to do away with the condition of applying for family pension in Form 14 as it is causing inconvenience to widows, who find it difficult and embarrassing to present themselves before two Gazetted Officers/persons of repute for attestation of Form 14.

3. Before commencement of family pension, personal identification details of the spouse such as specimen signature, personal mark of identification and left hand thumb impression, proof of age/date of birth of spouse and an undertaking from him/her for recovery of excess payment are to be obtained by the bank. Form 14 serves as a standard processing sheet, which defines and delineates the exact requirement of information to be given to the pension disbursing Bank. It was apprehended that in the absence of this standard, the widows may be asked to submit any relevant or irrelevant information by the bank. This could also lead to delay in commencement of the family pension.

4. The matter has been examined and it has been agreed that in case the pensioner and spouse are holding a joint account, the possibility of claim for family pension from someone else does not arise. Therefore, in such cases, there is no requirement of Form 14. The spouse may inform the Bank of death of the pensioner and request the bank for commencement of family pension, through a simple letter. He/she may enclose a copy of death certificate of pensioner, PPO, proof of his/her own age/date of birth and an undertaking for recovery of excess payment. In other cases, i.e., where the pension is not being credited to the joint bank accountbank accountbank account of the pensioner and his/her spouse, Form 14 will be continued to be obtained by the banks.  However, the condition of attestation of Form 14 has been done away with and witnessing by two persons has been considered as sufficient.

5. For all future cases, Head of Office will forward to the PAO, along with similar details for the pensioner, the specimen signature, personal mark of identification, left hand thumb impression, the proof of age/date of birth and an undertaking from the spouse regarding recovery of excess payment. After the death of the pensioner, the spouse of the deceased pensioner will be required to provide only death certificate to the paying bank, who will identify the spouse based on the information given in the PPO and its own “Know Your Customer” procedures. Where the pensioner and his/her spouse do not have a joint account, Form 14 will be required as in para 4 above.

6. This issues with the concurrence of Department of Expenditure, vide their ID No. 601/E.V/2013, dated 13.09.2013.

sd/-
(D.K. Solanki)
Under Secretary to the Government of India

Source: http://pensionersportal.gov.in/
[http://ccis.nic.in/WriteReadData/CircularPortal/D3/D03ppw/PPWE_200913.pdf]

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Employees Provident Fund Organisation
(Ministry of Labour & Employment,Govt. Of India)
Bhavishya Nidhi Bhawan,14 – Bhikaji Cama Place
New Delhi-110066

No. Manual/Amendment/2011/7368

Dated: 2 JUL 2013

To
All ACCs (Zones),
Regional PF Commissioners- In Charge of the ROs/SROs

Subject:- Revised Transfer Claim Format.

Sir,
Kindly find enclosed herewith a sample of the revised Transfer Claim Form 13 which has been approved by the Central Provident Fund Commissioner for the smooth handling of transfer claims.

The new revised forms are to be used with immediate effect.
(This issues with the approval of FA & GAO)

End: – As above

Yours faithfully,
sd/-
Director (Audit) & Link
to RPFC (F & A)

Media News in this regard:

EPFO unveils revised provident fund transfer form for online transactions

Press Trust of India | Updated On: July 07, 2013 14:26 (IST)

New Delhi: Taking the first step towards launch of online provident fund (PF) transfer claim facilities, the Employees’ Provident Fund Organisation (EPFO) on Thursday unveiled the revised transfer claim form for the purpose.

The launch of full-fledged service of online transfer of provident fund transfer claims would take more than a month, said K K Jalan, the retirement fund body’s central provident fund commissioner.

The revised transfer claim form, which could be used online as well as manually, was unveiled by Labour and Employment Minister Sis Ram Ola.

According to Mr Jalan, the full-fledged service of online transfer of PF accounts on changing jobs would be possible only after employers’ have digital signatures for the purpose.

This is estimated to cost around Rs. 700 for an employer. At present, EPFO is supposed to settle a transfer of PF claim in 30 days period as per its citizen charter.

Through online settlement of claims, the body envisages to do it in three days.

On this occasion, the Minister said the expectation of EPFO beneficiaries for a timely settlement of claims is a justified one.

During 2012-13, 107.62 lakh claims were settled, out of which 88 per cent of claims were processed within the prescribed 30 days as per the body’s citizen charter. EPFO is expecting 1.2 crore claims in the current fiscal year.

The Labour Minister directed that all efforts should be made to not only settle the claims within the time, but also to reduce the time taken in settlement of claims.

The revised form will be called ‘Transfer Claim Form’ instead of Form 13 for easy comprehension by beneficiaries. The form can be presented after verification, either through the present employer or the previous employer.

Earlier, the form could be submitted after verification only through the present employer.

“It can be submitted online as well as in physical form. The facility of online submission of this form will be given shortly after process of collecting the digital signature of the employer is completed,” an EPFO statement said.

The facility to file physical form shall continue to cater to the needs of working class who do not have Internet access. Employees will be allowed to submit their applications online, if their employer is having registered digital signature, it said.

Under the new system of claim settlement, every beneficiary will be informed through SMS and e-mail about the stage of process of the claim to make the entire process transparent and accountable.

Initially, the facility of online transfer of PF account would be available for the employees of establishments whose account is managed by EPFO and not for the firms having private PF trusts who are managing their workers’ funds and accounts, Mr Jalan said.

EPFO is in the process of setting up a central clearance house, which will enable subscribers to apply online for withdrawal claim settlements and transfer of funds.

The biggest problem faced by subscribers is with regard to transferring their accounts on change of job. This central clearance facility will expedite the process, a union leader said.

However, the retirement fund body’s ambitious plans to provide permanent account numbers to all subscribers to avoid filing for PF transfer claims in the event of changing jobs will be possible only next year.

Read more at: http://profit.ndtv.com

Source/Download as pdf: http://www.epfindia.com

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