In case you are not possible for you to visit the bank you may send your representative with an express mandate i.e. a written authorisation. The representative should produce authority letter and his / her valid identity proof while tendering the notes.

Proof of identity: Valid Identity proof is any of the following: Aadhaar Card, Driving License, Voter ID Card, Pass Port, NREGA Card, PAN Card, Identity Card Issued by Government Department, Public Sector Unit to its Staff.

Authority letter for change the 500, 1000 notes through representative

REQUEST LETTER FOR EXCHANGE OF OLD HIGH DENOMINATION BANK NOTES OF Rs.1000 AND Rs.500

Click to download the form

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