GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066

CPAO/IT&Tech/Master Data/14 Vol-III-A/2023-24/6476/106

17.08.2023

OFFICE MEMORANDUM

Sub:- Updation of Master Data and submission of changed information in Format-F for e-scrolls and acknowledging ePPO/eSSA.

Attention is invited to this office OM No, CPAO/IT&Tech/Master Data/14 Vol (IH-A)/7607/202 1-22/193 dated 15.02.2022 vide which all the CPPCs/GBDs of authorised banks were requested to update Master Data of pensioners quarterly for review and better management of the data. They were also requested to furnish the changed information in Format-F including date of Life Certificate along with each and every payment/receipt scroll in future so that any subsequent changes required in master data may be incorporated by CPAO itself.

2. It has been observed that in spite of several communications, some of the banks are-

• Not updating their master data regularly and are not providing the changed information in Format-F along-with payment scrolls.
• Not acknowledging the ePPO/ eSSA on SFTP in the prescribed Format of Acknowledgement (XML).

3. In view of the above, all the Heads of CPPCs/ GBDs of authorized banks are requested to

• Update Master Data of pensioners on monthly basis. They are also requested to furnish the changed information in Format-F including date of Life Certificate along with each and every payment/ receipt scroll in future.
• Acknowledge the ePPO/cSSA and send the same in the prescribed Format of Acknowledgement (Format of Acknowledgement enclosed).

4. To facilitate the banks, the guidelines for electronic transmission of accounting data under the CPPC system by authorized banks along with changed/ updated Format-F have been provided on CPAOs website www.cpao.nic.in (Link: “Banks ➡ Guidelines for Banks ➡ Guidelines for Master data” and for the Acknowledgement Format “Banks ➡ Guidelines for Banks ➡ ePPO Guidelines”)

This issues with the approval of the Chief Controller (Pensions).

Encl: As above.

(Shailesh Bhatnagar)
Sr. Accounts Officer (IT & Tech)

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File No. 55/11/2017 – P&PW (C)/E-4513
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Pensions & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhavan
Khan Market, New Delhi-11003
Dated: 26.08.2020

Office Memorandum

Subject : Facility for Central Government Civil pensioners to store Electronic PPO in Digi Locker – regd.

1. It has come to the notice of this Department, that several Pensioners, over a period of time, misplace the original copies of their Pension Payment Order (PPO) which, needless to say, is a very important original document. In the absence of their PPO, these pensioners have to face innumerable hardship at various stages of their retired life. For newly retiring officials, in view of the widespread Covid-19 pandemic, it is a dilemma to physically receive hard copies of the PPO

2. Accordingly, the Department of Pension & Pensioners’ Welfare (DoPPW) has decided to integrate the electronic Pension Payment Order (e-PPO) generated through Public Financial Management System (PFMS) application of CGA (Controller General of Accounts) with Digi Locker, in order to enhance Ease of Living of Central Government Civil Pensioners. This system will enable any Pensioner to obtain an instant copy/print-out of the latest copy of his PPO from his Digi Locker account. This initiative will create a permanent record of his PPO in his Digi Locker and at the same time eliminate delays in reaching the PPO to new pensioners, as well as the necessity of handing over a physical copy.

3. This facility has been created within ‘Bhavishya’ software, which is a single window platform for Pensioners, right from the start of their Pension processing, till the end of the process. “Bhavishya” shall now provide an option to the retiring employees, to link their Digi-locker account with their “Bhavishya” account and obtain their e-PPO in a seamless manner.

Also check: Rules of training programme on Pension & Bhavishya

4. The following steps are required to store e-PPO in Digi Locker:

• Bhavishya” provides option to retiring employees for linking their Digi-locker account with “Bhavishya” to get e-PPO.
• Above option is available to the retiree at the time of filling of retirement forms, as well as after submission of the forms
• Retiree will sign into their Digi-locker account from Bhavishya and authorize Bhavishya to PUSH the e-PPO to Digi Locker.
• As soon as e-PPO is issued, it is automatically PUSHED into corresponding Digi locker account and the retiree is informed about the same through SMS and Email by Bhavishya.
• To view/download the e-PPO, retiree has to log into the Digi Locker account and simply click on the link.

5. The Administrative Divisions of all Ministries/Department and attached/subordinate offices are requested to bring these instructions to the notice of all concerned for compliance.

6. This issues with the approval of the Secretary (Pension & Pensioners’ Welfare).

(Manoj Kumar)
Under Secretary to the Government of India

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