No 27-10/2020-PO
Government of India
Ministry of Communications
Department of Posts
(PO Division)

Dak Bhawan, Sansad Marg
New Delhi-110001
Dated: 13th September 2021

To
All Chief Postmasters General,

Subject: Regarding submission of Digital Life Certificate (DLCs).

This is regarding the submission of Digital Life Certificate by various Pensioner’s at Jeevan Pramaan Centres (JPCs) in Head Post Offices across the Country

2. The facility of submission of Life Certificates by the pensioners aged 80 years and above is to be allowed from 1st October 2021 to 30th November 2021. The remaining pensioner’s may continue to submit their Life Certificate from 1st November 2021 to 30th November 2021.
3. In view of the upcoming activity of submission of Digital Life certificate by pensioners to start from 1 Oct 2021, it is requested to do the following:

• a) Activate all the Jeevan Pramaan Centre IDs which are currently inactive in your respective Circle.
• b) Establish the Jeevan Pramaan Centres in the Head Post Offices wherein it has not been established, get their Jeevan Pramaan IDs created and ensure that ail Jeevan Pramaan Centre IDs as well as Common Service Centres (CSCs) are activated positively by 20th Sept,2021.

4. The official guidelines from Department of Pension and Pensioners Welfare (DoPSPW) regarding submission of DLCs when received shall be circulated in due course
5. This issues with the approval of competent authority.

CPAO – Submission of Life Certificate by NPS-AR pensioner through Jeevan Pramaan

sd/-
(Sukriti Gupta)
Assistant Director General (PO)

The post Submission of Digital Life Certificates by the pensioners from 1st October 2021 to 30th November 2021 at Jeevan Pramaan Centres DoP appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

Ministry of Labour & Employment

EPFO facilitates multiple options for submission of Digital Life Certificate by EPS pensioners

16 NOV 2020

All pensioners of Employees Pension Scheme 1995 (EPS’95) are required to submit Jeevan Pramaan Patra (JPP) / Digital Life certificate (DLC) each year to continue drawing pension . In the current scenario of COVID-19 pandemic, the Employees’ Provident Fund Organization (EPFO) has facilitated multiple options for EPS pensioners to submit their DLC, close to their home or at their door step. JPP submitted through all these modes/agencies are equally valid.

In addition to the 135 regional offices and 117 district offices of EPFO, EPS pensioners can now submit DLC at pension disbursing bank branch and nearest post offices. DLC can also be submitted at nation-wide network of over 3.65 lakh Common Services Centers (CSC). Apart from this, EPS pensioners can also submit DLC using the UMANG app.

Recently, India Post Payments Bank (IPPB) has launched the doorstep Digital Life Certificate (DLC) service for pensioners. EPS pensioners can now submit online request for availing doorstep DLC service on payment of a nominal fee. A postman from the nearest Post Office will visit a pensioner and complete the process of generating DLC at the home of the pensioner only.

As per fresh guidelines, EPS pensioners can now submit DLC at any time during the year, as per their convenience. The life certificate will remain valid for one year from date of submission of DLC. The pensioners who have been issued Pension Payment Order (PPO) in 2020 need not upload JPP till completion of one year.  Earlier, all EPS pensioners were required to submit the DLC in the month of November. This resulted in difficulties faced by pensioners due to long queues and generated rush for submission of Digital Life Certificate. This pro-pensioner step has been taken to provide hassle free social security cover to EPS pensioners.

Central Government pensioners need not visit office of Pension department or pension disbursing agency for submission of Life Certificate

Senior citizens are at a higher risk for severe illness from Corona virus. During this difficult time of Covid-19 pandemic, EPFO stands with its pensioners by ensuring timely release of pension and bringing services at their doorstep. These initiatives will benefit approximately 67 lakh EPS pensioners out of which about 21 lakh are widow/widower, children and orphan pensioners.

PIB

The post EPFO facilitates multiple options for submission of Digital Life Certificate by EPS pensioners appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

In order to avail doorstep service for submission of Life Certificate, one has to download Doorstep Banking App or Post info App from Google Play store. Request for doorstep service for submission of Life Certificate can be placed through any of the App . Doorstep Banking App is being managed by alliance of banks (PSB) and Postinfo App is being managed by D/o Posts through India Post Payments Bank. India Post Payments Bank is providing doorstep service for DLC to all pensioners irrespective of the fact that pensioner is having pension account in any of the bank .

Postal Department / Jeevan Pramaan / Digital Life Certificate Services in Assisted Mode through India Post Payments Bank IPPB

Department of Pension & Pensioners’ Welfare
Government of India

Department of Posts through India Post Payments Bank has launched doorstep service for all pensioners to submit Digital Life Certificate from comfort of their home.

Process to avail the facility of doorstep DLC through IPPB

Step – 1

Download Postinfo App from Google Play Store

Step – 2

Go to Service Request *Request can also be placed @ http://ccc.cept.gov.in/covid/request.aspx

Step – 3

Submit

1. Name
2. Address
3. Pin code
4. Mobile number

Step – 4

• Select IPPB Service Type

Jeevan Pramaan (Digital Life certificate) Generation.

Step – 5

After confirmation of OTP, the request for DLC will be forwarded to nearest post office based on the Pin code given by service.

Step – 6

Within 48 hrs, a Postman / Gramin Dak Sevak GDS will be assigned to collect DLC from home after seeking convenient time of pensioner.

Step – 7

Keep Aadhaar number, PPO number, details of Pension Disbursing Agency handy when Postman/ Gramin Dak Sevak is visiting for DLC service .

Step – 8

It may be noted that charge will be paid to postman or Gramin Dak Sevak in cash only, if successful DLC is generated.

Step – 9

After successful generation of DLC, it will automatically be forwarded to Pension Disbursing Bank and pensioner will not be required to visit bank.

Step – 10

Pension Disbursing Bank will confirm the acceptance of DLC through SMS within T+2 days on the mobile number linked with pension account.

Key points to ensure that DLC is successfully accepted by Pension Disbursing Bank:

1. Pension account shall be linked with Aadhar number.

2. Check the accuracy of information submitted by Postman / Gramin Dak Sevak w.r.t. Bank Account number and PPO number while generating DLC.

FAQs on deputation of DoP staff to India Post Payments Bank (IPPB)

The post DoP through IPPB has launched doorstep service for all pensioners to submit Digital Life Certificate from comfort of their home appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

D.O. No. 5-412019- PBI
Government of India
Ministry of Communications
Department of Posts

Dak Bhawan, New Delhi-110001
Dated 27.10.2020

PRANNOY SHARMA
Secretary (Postal Services Board) &
Deputy Director General (PBl)
Dak Bhawan, sansad Marg
New Delhi-110001

Dear Sir,

This is regarding the provision of Jeevan Pramaan / Digital Life Certificate Services in Assisted Mode through India Post Payments Bank (IPPB).

2. With reference to the ongoing engagement between IPPB and DoPPW for providing Jeevan Pramaan/ Digital Life Certificate (DLC) Services through IPPB, we are delighted to inform you that IPPB has made provision for catering to pensioners in the Assisted mode for getting their Digital Life Certificates Services. In the initial phase, IPPB Shall be providing these services at 100 locations in the country. From November 1, 2020, IPPB shall be enabling this service across the national network of DOP, which comprises of over 189,000 Postmen & Gramin Dak Sevaks, equipped with smartphones and biometric devices to provide Doorstep Banking Services for all IPPB services, including Assisted DLC services.

3. The Assisted DLC service can be availed by any pensioner irrespective of the Pension Disbursing Agency and shall be based on Aadhaar enabled biometric authentication in the DLC application developed by NIC. This service would increase the convenience for the pensioners and also reduce the Turn Around Time (TAT) of issuance of Jeevan Pramaan certificate.

FAQ for Pensioners Regarding Digital Life Certificate (DLC)

4. We have attached a 1 pager service proposition which can be shared with all Central Government Ministries/ Departments for creating awareness amongst employees and pensioners. We are thankful to the assistance offered by your office in completion of this project and making the service live. Going forward, we seek your assistance in creating the awareness about the availability of the convenient and hassle-free services to the pensioners under the jurisdiction of the department through the following interventions:

• Communication to all the Ministries/ Departments, including Railways and Defence, informing about the Assisted Jeevan Pramaan services of IPPB.
• Announcement about the IPPB Jeevan Pramaan service through social media of DoPPW
• SMS intimation to pensioners’ database available with DoPPW
• Communications to the Pensioner’s Associations to avail the benefit of the service from IPPB Postmen/Grameen Dak Sevaks.

5. Considering that the Model Code of Conduct is in-force in Bihar due to State Assembly Elections, Department had approached Election Commission for formal intimation /approval for start of the service across India (except Bihar).  Consequently, the go-ahead has been received from Election Commission and the services are now being rolled out by IPPB in all states except Bihar. Your kind support is once again sought in disseminating the details of the service to all concerned so that Pensioners can benefit from this service.

DoP – Clarification on date of commencement of risk for PLI / RPLI proposals

Annexure

Broad flow of the DLC generation through IPPB:

1. Pensioner calls a Postman/ Gramin Dak Sevak GDS to his/her doorstep or visits the nearest post office. The pensioner can request for a doorstep service through the Post info app/ website of the Department of Posts.
2. The Postman/Grameen Dak Sevak, equipped with a smartphone and biometric device, accesses DLC app interface from his/her mobile and assists the pensioner to generate the DLC
3. The pensioner provides the required details to Postman/ Gramin Dak Sevak for entry into the application and verifies the provided data through Aadhaar based biometric.
4. The Jeevan Pramaan ID is generated based on the valid inputs like PPO number, pension disbursing agency, etc provided by the pensioner and updated directly to the pension disbursing agency.

Salient advantages of the Digital Life ceftificate journey leveraging the services of NIC:

• Completely paperless issuance of Digital Life Certificate with Aadhaar authentication
• Instant issuance of Certificates at doorstep through Postmen or at nearest Post Office
• Convenience for the Pensioner as Digital Life Certificate details are directly updated with the department, thereby avoiding the need to visit any Pension Disbursing Agency/ Bank
• Availability of services at a nominal fee of Rs. 70 (inclusive of taxes), which shall be paid by the Pensioner to the Postman/ Gramin Dak Sevak

The post Jeevan Pramaan / Digital Life Certificate Services in Assisted Mode through India Post Payments Bank IPPB appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

भारत सरकार/ GOVERNMENT OF INDIA
संचार मंत्रालय/ MINISTRY OF COMMUNICATIONS
दूर संचार विभाग/ DEPARTMENT OF TELECOMMUNICATIONS
20. अशोकारोड, संचारभवन/20, ASHOKA ROAD, SANCHAR BHAWAN
नई दिल्‍ली- 10001/ NEW DELHI-110001

No.47-15/TA-II/CPMS/2018/ Pt.1/ 2628-2656

Date: 15/10/2020

To,
All Pr CCAS CCAS

Sabject: SAMPANN- LC/ DLC submission by pensioners – reg.

Ref: DoPAPW Order No 181-2020-PAPWIC +6681 dated 11 September, 2020

It 1s to inform that pensioners receiving pension directly from CCA offices via SAMPANN/ FMS have been given relaxation to submit their Life Certificates (LC) in a staggered manner by way of staggering. a pensioner has to submit the Life Certificate within one scar of last submission of in November as per convenience.

Also check: Every Central Government pensioner has to submit life certificate from October 2020 till December 2020

2. Further, several such pensioners did not submit Life certificate in November, 2019 who were due to submit their LCs in the months between February, 2020 and July, 2020 as one-year period was getting over by then keeping in mind the vulnerability of senior citizens to Covid-19 pandemic and convenience of pensioners, the timelines for submission of Life Certificates were extended from time to time. The last extension was given till 30th September, 2020 by which pensioners had to submit their Life certificates i.e. for such pensioners, for whom the pension till August has been paid. Additionally, CCA offices had been advised to reach out to pensioners via SMS and calls to ensure submission of the Life certificates on time.

3. Thereafter several additional measures have been taken to facilitate pensioners for submission of Life certificate in Aug-Sep 2020.

• I. BSNL has directed its units to set up DLC facility at one CSC in each SSA and the same is being coordinated by CCA offices.
• II. Banks have been asked to provide Digital Life Certificate/ Life certificate to pensioners having hank account with them. SBI has already directed its branches for the same. Further, list of pensioners- hank branch wise has been circulated among all CCA offices so that pensioners can be assisted.
• III Further, CSC e-Governance Services India Ltd has also been asked to continue its support for generation of DLC across all of the branches of CSCs across India.
• IV. Further, a user friendly video on the process of generation of Life certificate generation has been circulated among CCA offices and Pensioners Associations. It is already hosted on YouTube channel of DOT and the websites of DOT and SAMPANN.

4. In the meantime, in view of the ongoing Covid-19 pandemic and keeping in view of the vulnerability of elderly population to Corona Virus, it has been decided by DoP&PW to extend the existing timeline for submission of Life Certificate vide letter under reference (enclosed)

Check: PCDA – Submission of pension claim during lock-down in respect of Defence civilian

5. Therefore, in the light of above. I am directed to convey that:

• I. Those SAMPANN/FMS pensioners whose Life Certificate would be expiring on 31st October 2020 (1. pension payable till October 2020) or 10th November 2020 (i.e. pension payable till November 2020), may be allowed to submit DLC/LC from 1st November, 2020 onward till 31st December 2020. However, the pensioners in the age group of 80 years and above. in above category. can submit Life Certificate from 1st October, 2020 onwards, to 31st December, 2020. Further. the pension shall continue to be paid by the CCA offices uninterrupted till Dec 2020 in above cases.
• II. Pensioners whose LC/DLC has expired by 30 September 2020 or prior to it (including those who have been given relaxation for submission of LC/DLC by previous orders) may once again be requested to submit their LC/DLC to ensure uninterrupted disbursement of pension.
• III. Pensioners who are due to submit their LC in Jan 2021 – Feb 2021 of onwards, including the BSNL/ MTNL VRS 2019 retirees, may also be motivated for submitting their LC/DLC well in advance as per their convenience to avoid any difficulty in the event of deterioration in local Covid-19 pandemic conditions.
• IV. CCA offices may take all measures to inform the pensioners regarding above measures taken by the department to facilitate the submission of LC/DLC by SMS etc.

This issues with the approval of competent authority.

Enclosure: As above.

(Shankara Nand Mishra)
Director (A/c- I&DFU)

The post SAMPANN – Life Certificates LC – Digital Life Certificates submission by pensioners – DoT appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

Frequently asked questions for Pensioners regarding Jeevan Pramaan / Digital

Life Certificate (DLC)

What is Jeevan Pramaan/Digital Life Certificate (DLC) ?

Jeevan Pramaan is a biometric enabled Aadhaar-based Digital Life Certificate for pensioners. Jeevan Pramaan i.e DLC is generated for individual pensioner using his/her Aadhaar number and Biometrics.

How is this different from traditional Life Certificate issued by Govt Officers/ Agencies?

For Jeevan Pramaan (DLC) the pensioner is not required to present himself/ herself personally before the Pension Disbursing Officer. DLC does not have to be submitted physically to the Pension Disbursing Agency ( Bank/Post Office etc ) as it is available to them digitally and. is automatically processed by the Pension Disbursing Agency. Also each DLC has a unique id called the Pramaan-Id.

Is the Pramaan ID / Jeevan Pramaan i.e DLC valid for life ?

The Pramaan ID/Jeevan Pramaan is not valid for life. The validity period of the certificate is as per rules specified by the Pension Sanctioning Authority. Once the validity period is over a new JeevanPramaan Certificate i.e a new Pramaan Id needs to be obtained.

Who is eligible for Jeevan Pramaan i.e Digital Life Certificate ?

A pensioner whose Pension Sanctioning Authority (PSA) is onboarded on to JeevanPramaan is eligible for Jeevan Pramaan. List of onboarded PSA, can be found under ‘Circulars’ tab on the https://jeevanpramaan.gov.in portal.

From where can I obtain a JeevanPramaan i.e Digital Life Certificate

You can obtain a DLC from

1. various Citizen Service Centre (CSC) located across India
2. office of Pension Disbursing Agencies (PDA) such as Post Office, Banks, Treasury etc
3. It can also be generated from home/any location on a Windows PC/Laptop( ver 7 & above) or Android Mobile ( KitKat & above ), for more details click here

What is required, if I want to generate DLC on my PC/Laptop/Mobile

1. A STQC certified Biometric Device is required.
2. ‘RD Service’ of the Biometric Device being used should be installed on the PC/Laptop/mobile.
3. The ‘JeevanPramaan Application’ has to be installed on your PC/mobile. It can be downloaded from the ‘Download’ tab from https://jeevanpramaan.gov.in 4. An Internet Connection is required.

How can I find a Citizen Service Centre (CSC) ?

You can search nearest CSC by clicking on ‘Locate a Centre’ on https://jeevanpramaan.gov.in portal or alternately you can send SMS to 7738299899. The SMS body must start with keyword “JPL” and after space write your pin-code. e.g. JPL 110003 and send it to 7738299899.

What information is required to be provided by a pensioner to generate the Jeevan Pramaan?

What is the procedure for generating a JeevanPramaan from a CSC/office of PDA?

1. Pensioner visits a CSC or office of PDA
2. He/She provides the required information to the operator. The operator feeds/enters this information into the system i.e JeevanPramaan Application
3. The pensioner has to then provide his/her biometrics by placing his/her finger on the finger print scanner or eye in front of the Iris scanner.
4. On successful aadhaar based biometric authentication, JeevanPramaan is generated with a unique id called Pramaan Id.
5. An acknowledgement message quoting the Pramaan Id is sent as an SMS to the mobile number provided by the pensioner. Note – The JeevanPramaan/DLC thus generated is subject to approval of the Pension Sanctioning/Disbursing Authority as provided by the pensioner.

Do I have to submit the Jeevan Pramaan i.e DLC to my bank/post office etc?

No, You do not have to submit the DLC to the bank/post office/pension disbursing agency. The DLC is automatically available to them electronically.

Can I get my Digital Life Certificate i.e JeevanPramaan downloaded online, after it is generated?

Yes, once your praman-id is generated, you can download the Digital Life Certificate by following the link https://jeevanpramaan.gov.in/ppouser/login.

How can I know the status of my Digital Life Certificate, whether it has been accepted/rejected ?

You need to download the DLC from the https://jeevanpramaan.gov.in portal to know the status.

I have received SMS on my mobile that my JeevaanPramaan is rejected, what should I do?

Contact your Pension Disbursing Agency. JeevanPramaan is rejected in case wrong particulars are provided by pensioner while generating the DLC. It is recommended that a new JeevanPramaan i.e Pramaan-ID be generated by providing all correct information and biometrics.

Is Electronic Jeevan Pramaan i.e DLC a must for the pensioner?

JeevanPramaan i.e DLC is an add on facility to the already existing ways of submission of Life Certificate.

What is the procedure for getting Aadhaar Number?

Contact nearest Aadhaar Enrolment Centre in your city for getting a Aadhaar Number. You can find permanent Aadhaar Enrolment Centres from UIDAI website https://appointments.uidai.gov.in

Is this certificate valid?

Yes, Digital Life Certificate is a valid certificate and recognized under the IT Act. The system benefits the pensioner from having to go before the Pension disbursing Authority to prove that he/she is alive.

Source: http://www.irtsa.net/

The post FAQ for Pensioners Regarding Digital Life Certificate (DLC) appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.