Ministry of Railways
Press Information Bureau,
Government of India

21-July, 2015

Ministry of Railways have decided to grant automatic refund of Confirmed/RAC e-tickets on cancellation of trains similar to waitlisted e-tickets. There shall not be any requirement for cancellation/filing of TDR for refund of e-tickets in case of cancellation of trains. This has become effective with effect from July 13, 2015.
However, in case of cancellation of trains, PRS counter ticket shall continue to be refunded across the reservation counter as per the existing provisions.

PIB

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Ministry of Railways have decided to grant automatic refund of Confirmed/RAC e-tickets on cancellation of trains similar to waitlisted e-tickets. There shall not be any requirement for cancellation/filing of TDR for refund of e-tickets in case of cancellation of trains. This will become effective very shortly.

In case of cancellation of trains, PRS counter ticket shall continue to be refunded across the reservation counter as per the existing provisions.

Source: PIB News

The post Automatic Refund of Confirmed/ RAC E-Tickets on Cancellation of Trains appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.

SMS based alert service for cancelled Trains

Ministry of Railways has started yet another passenger friendly measure on pilot basis, under which SMS messages would be sent to passengers informing about train cancellation in case the train in which they have booked their tickets for is cancelled due to unavoidable circumstances. Under this pilot project, the SMS messages are being sent to those passengers who are boarding at originating station. At a later stage, this will be extended to cover enroute station also. This exclusive SMS based service has been commenced on all India basis.

The SMS will be sent to their respective mobile numbers entered by them in reservation slips while buying tickets from PRS counters or while purchasing online e-tickets. The cancellation information would be sent quite in advance to the passengers for their convenience so that it may help them plan alternative arrangement in time. To avail this facility, passengers are advised to invariably mention their mobile numbers on the reservation slips.

The software for this service has been developed by Center for Railway information systems (CRIS), the information technological (IT) wing of the Indian Railways.

Source: PIB News

The post Cancellation of trains – Information through SMS to passengers appeared first on CENTRAL GOVERNMENT EMPLOYEES NEWS.